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Unit Manager - BFS Intelligence/Senior Unit Manager - BFS Intelligence

2-4 Years

This job is no longer accepting applications

Job Description

Location Name: Pune Corporate Office - Mantri

Job Purpose

We are seeking a dynamic AI Engineer to join our pioneering Agentic AI team. The ideal candidate will possess a strong foundation in delivering projects on both SaaS & PaaS based platforms, Prompt Engineering, UI development and development of APIs. You will be involved in end-to-end stage of development life cycle.

Duties And Responsibilities

Deliveries with respect to Agentic AI Platform:

  •  Build and maintain autonomous software agents using state-of-the-art LLM frameworks.
  •  Collaborate with product owners and domain experts to build reusable components for business process automation.
  •  Develop core infrastructure and reusable components to support the deployment of agent-based AI systems.
  •  Work on agent orchestration, prompt engineering, and LLM-powered integrations.
  •  Implement scalable solutions integrated with CRM systems and enterprise data platforms.
  •  Contribute to the design of modular, extensible, enterprise-grade architecture.
  •  Fine-tune and evaluate AI agents for speed, accuracy, performance and maintainability across business units.
  •  Contribute to CI/CD automation and maintain operational stability of agent services.

Generative AI & Model Optimization


  •  Writing and Optimizing Prompts
  •  Fine-tune LLMs/SLMs with proprietary NBFC data.
  •  Perform distillation, quantization of LLMs for edge deployment.
  •  Evaluate and run LLM/SLM models on local/edge server machines.

Self-Learning Frameworks


  •  Build self-learning systems that adapt without full retraining (e.g., learn new rejection patterns from calls).
  •  Implement lightweight local models to enable real-time learning on the edge.

Key Decisions / Dimensions


Platform Design & Delivery, Model Selection, Customization (if any) & Testing:

  •  Choosing the right model for various agentic and autonomous actions.
  •  Selecting appropriate model so that Agents can complete the autonomous tasks in efficient manner.
  •  Defining reusable components in the platform. Delivery using configuration approach should be first preference, in case that does not work should go for customization.
  •  Defining configuration parameters and incorporate them as platform design.
  •  Testing and end to end testing of the project deliverable.
  •  Load balancing between different models.
  •  Always have switch on/switch off feature.
  •  Must have all services backed up on primary/HA & DR servers.

Prompt Engineering


  •  Prompt Design & Development: Crafting prompts that guide AI systems to produce desired outputs for various applications, such as text generation, translation, question answering, and creative writing.
  •  Testing and Evaluation: Analysing the effectiveness of prompts and refining them based on results to ensure accurate and relevant responses.
  •  Bias Mitigation: Designing prompts that minimize bias and ensure fair and equitable outcomes from AI systems.

Major Challenges


  •  Support from other platform owners
  •  Agents must learn from failed interactions
  •  Building a Agents that doesn't just answer but negotiates with human-like reasoning.
  •  Running large AI models in low-latency, low-bandwidth environments without cloud dependency.
  •  Getting the end-to-end domain knowledge

Managing data and information security of the agentic application.

Required Qualifications And Experience

  •  Qualifications
  •  Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
  •  Experience: 2–4 years of experience in Data Technologies like Data Lake, Fabric, Data bricks etc.
  •  Work Experience
  •  Strong understanding of prompt engineering, tool calling, and agent orchestration.
  •  Good understanding of Data Platforms Like Data Lake, Data Bricks & MS Fabric
  •  Must have good understanding of Microsoft Fabric Data Agents
  •  Understanding of Microsoft Copilot Studio, Power Automate, and Power BI
  •  Familiarity with the Agent Development Kit (ADK) and protocols like MCP & A2A
  •  Familiarity with LangChain, Semantic Kernel, CrewAI, or LangGraph.


More Info

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Job ID: 151779955

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