The objective of this role is to ensure the hospital functions with growth and sustainable development, facilitating a healthy topline while maximizing bottom line with the use of best practices & latest technologies to achieve optimum business results in-line with the organization's strategy.
KEY RESPONSIBILITIES
- Ensure a healthy profitability matrix through innovation cost optimization and revenue maximization measures and maintain a positive P&L
- Developing and implementing standardized processes for administration.
- Conducting inventory management of all branches and monitoring unit inventory utilization.
- Organizing and conducting events and workshops.
- Monitoring allocation of rooms/beds and their utilization.
- Coordinating with HR Department on manpower requirements, utilization, welfare, training and discipline.
- Developing and implementing policy and process manuals for administrative procedures.
- Handling media and preparation of media reports.
- Developing proposals for various donors.
- Overseeing deployment of biomedical engineering equipments.
- Creating a strong and empowered team at the hospitals to manage patient care.
- Coordinating with the quality consultants in developing and documenting quality management systems in the form of manuals, system procedures, departmental procedures and work instructions.
- Overseeing the day-to-day operations of all departments.
- Ensuring hospitals operate efficiently and provide adequate medical care to patients.
- Ensuring adequate and responsive fire-fighting and security arrangements.
- Ensuring that revenues are generated as per targets projected and expenditure is controlled as per legitimate requirements and within the annual projections.
- Maintaining all fixed and movable assets, their proper accounting and utilization.
Key Performance Indicators :
- High profitability and positive P&L
- Ensuring patient satisfaction levels.
- Overseeing bed occupancy and effective utilization.
- Enhancing operational efficiency.
- Monitoring internal customer satisfaction levels.
- Ensuring compliance to quality systems.
Ensuring adherence to Standards Operating Procedures.
Education and Experience:
- MHM / MBBS/ Any Science Degree
- Ability to handle a team of functional and technical professionals
- 15-18 years of relevant experience in hospital administration.
. Project management and evaluation experience.
