UKG Pro WFM Consultant

Key Responsibilities:

• A day in the life of an Infoscion
• As part of the Infosys consulting team your primary role would be to actively aid the consulting team in different phases of the project including problem definition effort estimation diagnosis solution generation and design and deployment
• You will explore the alternatives to the recommended solutions based on research that includes literature surveys information available in public domains vendor evaluation information etc
• and build POCs
• You will create requirement specifications from the business needs define the to be processes and detailed functional designs based on requirements
• You will support configuring solution requirements on the products understand if any issues diagnose the root cause of such issues seek clarifications and then identify and shortlist solution alternatives
• You will also contribute to unit level and organizational initiatives with an objective of providing high quality value adding solutions to customers
• If you think you fit right in to help our clients navigate their next in their digital transformation journey this is the place for you

Technical Requirements:

• Minimum 2years of experience in UKG Pro WFM Kronos
• Experience in UKG Pro WFM modules Timekeeping Scheduling Accruals Activities basic level
• Understanding of workforce management concepts such as Leave Management Overtime rules Employee Self Service Compliance tracking
• Experience with Incident ticketing tools ServiceNow etc
• Agile Scrum environments
• Support implementation enhancement and maintenance of UKG Pro WFM solutions
• Work on configuration and functional support for WFM modules
• Assist in requirements analysis and validation with business stakeholders
• Participate in System testing SIT UAT Defect resolution Deployments
• Handle incident management and troubleshooting L2 L3 support
• Collaborate with cross functional teams for issue resolution
• Support process improvements and system optimization
• Maintain documentation and ensure adherence to standards

Additional Responsibilities:

• Ability to work with clients to identify business challenges and contribute to client deliverables by refining analyzing and structuring relevant data
• Awareness of latest technologies and trends
• Logical thinking and problem solving skills along with an ability to collaborate
• Ability to assess the current processes identify improvement areas and suggest the technology solutions
• One or two industry domain knowledge

Preferred Skills:

Technology->Kronos->Workforce Management,Technology->Kronos->Workforce Central - Timekeeper