About Company
At Delaplex, we believe true organizational distinction comes from exceptional products and services. Founded in 2008 by a team of like-minded business enthusiasts, we have grown into a trusted name in technology consulting and supply chain solutions. Our reputation is built on trust, innovation, and the dedication of our people who go the extra mile for our clients. Guided by our core values, we don't just deliver solutions, we create meaningful impact.
Job Responsibilities: -
- Experience and working as UKG Dimensions Consultant, Release 10 and above.
- Extensive knowledge on Kronos Workforce Central configuration, employee support, system configuration and maintenance.
- Performing roles like Configurations, analysis, validations, integrations.in Implementation, Development and Support projects related to UKG Dimensions Applications.
- Working knowledge of Dell Boomi Interface
- Direct client interaction experience during interactive phases like Requirements Gathering, Fit-Gap analysis etc.
- Extensive experience on various Dimensions Module like User Navigation, Workforce management, Data Analytics, Compliance and Security timekeeper, forecasting and attendance.
- Sound knowledge of the various workforce management disciplines like Accruals, Attendance, Scheduling, Analytics.
Qualifications
- UKG Dimensions with minimum experience of 4 years
- Dell Boomi Interface knowledge with 2 years
- Functional testing or automated testing in UKG Dimensions with minimum experience of 4 years
- Maintain clear and effective communication with clients, ensuring their needs are met.
Role & Responsibilities
User Support:
- Serve as the first point of contact for clients inquiries, issues, and requests related to the UKG Dimensions system.
- Respond promptly to user queries via email, phone, or ticketing system.
System Enhancement
- Work closely with the UKG Dimensions development team to identify system improvements and enhancements.
- Collaborate with clients to gather feedback and requirements for system enhancements.
- Participate in the development and testing of system upgrades and new features.
Training And Documentation
- Develop and deliver training materials for end-users to enhance their understanding of the UKG Dimensions system.
Data Analysis And Reporting
- Analyze system data to identify trends and issues that require attention.
Continuous Support And Maintenance
- Proactively monitor system performance and address potential issues before they impact users.
- Maintain system configurations and user profiles as required.
Client Communication
- Maintain clear and effective communication with clients, ensuring their needs are met.
- Regularly update clients on system improvements, scheduled maintenance, and important announcements.
Skills: communication,management,analytics,boomi,maintenance
