About the Role
We are seeking an experienced Credit Control Specialist to join our team. The ideal candidate will have strong analytical skills, excellent stakeholder management capabilities, and a proven track record in managing credit control and collections processes.
Key Responsibilities
- Analyze overdue aging reports and bad debt reports; ensure timely follow-ups with customers.
- Support the Cash Application team with queries related to unidentified payments and assist in identifying customers.
- Provide necessary documentation and supporting data for audit requests.
- Take accountability and demonstrate end-to-end ownership of assigned tasks.
- Maintain accuracy and attention to detail in all deliverables.
- Build strong relationships with internal and external stakeholders to ensure customer-centric service.
Skills & Qualifications
- Experience: Minimum of 510 years in Credit Control and Collections.
- Technical Skills:Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Knowledge of Power BI is an added advantage.
- Familiarity with Workday preferred.
- Strong decision-making capability and ability to work under pressure.
- Excellent verbal and written communication skills.
- Strong stakeholder management and time management skills.
