Job Description
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Travel Executive plans, books, and coordinates travel arrangements—flights, hotels, and transport—for clients or corporate employees. They provide customer support, manage itineraries, and ensure compliance with travel policies or budgets, often requiring expertise in GDS systems (e.g., Amadeus) and strong communication skills.
Expertia AIExpertia AI +2Key ResponsibilitiesBooking & Coordination: Arrange flights, accommodation, car rentals, and tour packages using GDS or booking platforms.Customer Support: Handle inquiries, resolve issues, and provide travel advice, ensuring a high level of customer satisfaction.Itinerary Management: Develop and customize detailed itineraries for leisure or corporate travelers.Policy & Documentation: Ensure all bookings comply with company policies, travel regulations, and passport/visa requirements.Sales & Revenue: If in a sales role, meet sales targets by selling travel products and maximizing revenue opportunities.Record Keeping: Maintain accurate records of bookings, payments, and client profiles. Expertia AIExpertia AI +6Required Skills and QualificationsIndustry Knowledge: Experience with Global Distribution Systems (GDS) such as Amadeus or Sabre.Communication: Strong verbal and written communication for client interaction and vendor negotiation.Organization: Ability to handle multiple bookings and urgent requests under pressure.Customer Service: Focused on delivering excellent service and building customer loyalty.Education/Experience: Often requires a degree in tourism/hospitality and prior experience in travel booking or sales
