Travel Executive

Job Summary:

We are seeking a results-driven Operations Sales Executive to join our team in Bangalore. As an Operations Sales Executive, you will be responsible for driving sales growth, building relationships with corporate clients, and providing customized travel solutions.

Key Responsibilities:

1.    Client Coordination

·      Coordinate with existing and new clients regarding travel bookings, quotations, trip schedules, and operational updates.

·      Maintain professional communication with clients through calls, emails, and messages.

·      Ensure timely response to customer queries and service requests.

·      Build and maintain healthy client relationships.

2.    Email & Communication Management

·      Revert to official emails professionally and promptly.

·      Draft and maintain professional email communication with clients, vendors, hotels, and corporate companies.

·      Follow up on pending approvals, confirmations, payments, and trip-related requirements.

·      Handle internal and external communication efficiently.

3.    Driver & Vendor Coordination

·      Coordinate with drivers regarding trip assignments, reporting time, route details, and duty schedules.

·      Maintain regular communication with reservation team for vehicle availability and operational support.

·      Ensure proper coordination between clients, drivers, and operations team for smooth trip execution.

·      Resolve operational issues during trips whenever required.

4.    CRM & Data Management

·      Update and maintain customer details, booking information, trip records, and follow-up activities in CRM software.

·      Track leads, customer inquiries, and operational data systematically.

·      Generate and maintain reports related to operations and client management.

·      Ensure accuracy and confidentiality of operational data.

5.    Administrative Responsibilities

·      Maintain professional documentation and reports.

·      Prepare quotations, invoices, and operational reports when required.

·      Handle multitasking responsibilities effectively under pressure.

·      Ensure office communication and coordination are maintained smoothly.

6.    Technical Skills

·      Good typing speed is mandatory.

·      Knowledge of CRM software and operational systems.

·      Basic knowledge of MS Office (Excel, Word, Outlook).

·      Ability to draft professional emails and reports.

·      Communication Skills

·      Excellent verbal and written communication skills.

·      Ability to communicate fluently in: English, Kannada, Hindi & Tamil

7.    Personal Skills

·      Strong coordination and interpersonal skills.

·      Ability to work in a team-oriented environment.

·      Good problem-solving and decision-making abilities.

·      Ability to handle pressure and manage multiple tasks simultaneously.

·      Professional attitude and customer-handling capability.

8.    Eligibility Criteria

·      Any Graduate / Diploma Holder.

·      Prior experience in travel operations, customer support, sales coordination, or operations will be an added advantage.

·      Candidates with experience in travel and transportation industry will be given preference.

·      Should be flexible with operational requirements and coordination activities.

Interested candidates can forward your updated CV to [Confidential Information] or contact to 6364832961 and we are looking for intermediate who have expeirence in tourism industry with 1 to 3years of experience.