Travel desk

Company Description Ranveer Tour & Travels is a hospitality and travel services company based in Amritsar, Punjab, India. Located near Hotel Mohan International on Kennedy Avenue, the company serves a diverse range of local and visiting clients. Ranveer Tour & Travels focuses on organizing travel and transport solutions, offering tailored services to meet different customer needs. Team members work in a dynamic environment that emphasizes reliability, customer satisfaction, and attention to detail. The company values professionals who can help deliver smooth and memorable travel experiences.

Role Description The Travel Desk role is a full-time, on-site position based in Amritsar. The role involves handling day-to-day travel arrangements for clients, including booking transportation, accommodation, and related services, and maintaining accurate travel records. The team member will respond to customer inquiries, provide travel information, and recommend suitable options based on budget and preferences. Responsibilities also include coordinating business travel requirements, confirming itineraries, resolving booking issues, and maintaining clear communication with vendors and guests. The role requires active collaboration with internal teams to ensure timely service and a consistently positive customer experience at the travel desk.

Qualifications

• Candidates should possess skills in Travel Arrangements and Travel Management to efficiently plan, book, and coordinate itineraries.
• Candidates should possess strong Communication and Customer Service skills to interact with clients, address queries, and manage expectations professionally.
• Candidates should possess experience supporting Business Travel, including corporate bookings, policy adherence, and schedule coordination.
• Attention to detail and organizational skills for managing multiple bookings, payments, and documentation.
• Ability to work on-site in Amritsar and manage tasks in a fast-paced hospitality environment.
• Basic computer proficiency, including use of booking platforms, email, and spreadsheets.
• Prior experience in travel, hospitality, or front office operations is an advantage.
• Relevant diploma or degree in hospitality, tourism, or a related field is preferred but not mandatory.