Job Description

Company Description

Travgenix is a travel company focused on delivering seamless, personalized travel experiences for individuals, families, groups, and corporate clients. The organization offers a wide range of services, including domestic and international holiday packages, customized tours, group departures, hotel bookings, flight reservations, visa assistance, cruises, travel insurance, and corporate travel solutions. The team emphasizes meaningful travel experiences that encourage cultural discovery and lasting memories. Travgenix is committed to exceptional service, expert guidance, and end-to-end support to ensure every journey is smooth and hassle-free for travelers.

Role Description

This is a full-time, on-site Travel Consultant role based in Jaipur. The Travel Consultant will advise clients on domestic and international travel options, create tailored itineraries, and recommend suitable packages and services. The role includes managing bookings for flights, hotels, tours, and other travel arrangements, as well as coordinating changes, cancellations, and special requests. The Travel Consultant will handle reservation systems, maintain accurate records, and ensure compliance with company policies and travel regulations. Providing responsive customer service, resolving issues before and during travel, and collaborating with internal teams and partners to deliver high-quality travel experiences are key day-to-day responsibilities.

Qualifications

Candidates should possess skills in Travel Consulting and Travel Management to design, coordinate, and optimize comprehensive travel plans.
Candidates should possess skills in Travel Arrangements and Reservations to handle bookings for flights, accommodations, tours, and related services.
Candidates should possess strong Customer Service skills to communicate clearly with travelers, manage expectations, and resolve inquiries or concerns effectively.
Relevant experience in a travel agency or corporate travel environment is beneficial, along with familiarity with GDS or online booking platforms.
Strong organizational skills, attention to detail, and the ability to manage multiple client requests and deadlines are preferred.
Good written and verbal communication skills in English and Hindi, and comfort working with digital tools and office software, are advantageous.
A diploma or degree in Travel and Tourism, Hospitality, Business, or a related field is preferred but not mandatory.