Sales & Operations Travel Consultant – Gurgaon
Company: Adventures Overland
Location: Gurgaon, Haryana
Employment Type: Full-Time
Exp - 5 -6 yrs
CTC- upto 8 LPA
About Adventures Overland
Adventures Overland is a globally recognized, award-winning luxury adventure travel company, pioneering self-drive road trips across continents. Known for curating extraordinary driving expeditions across destinations such as Iceland, Africa, Europe, Central Asia, and South America, we create once-in-a-lifetime experiences for travelers from around the world.
Our team thrives on passion for travel, operational excellence, and delivering premium customer experiences.
About the Role
We are looking for a highly motivated and detail-oriented Sales & Operations Travel Consultant to independently manage international tour sales and operations. The role involves handling client consultations, preparing travel proposals, coordinating with global vendors, managing bookings, and ensuring seamless execution of luxury adventure tours.
The ideal candidate should possess strong knowledge of international travel operations, excellent communication skills, commercial understanding, and the ability to work in a fast-paced environment.
Key Responsibilities
Sales & Client Consultation
- Handle travel inquiries from domestic and international clients
- Understand customer requirements and suggest suitable travel experiences
- Prepare customized itineraries and tour proposals
- Convert leads into confirmed bookings
- Coordinate with clients regarding payments, documentation, and confirmations
- Build strong customer relationships to ensure high satisfaction and repeat business
Tour Operations & Execution
- Independently manage end-to-end operations for international tours
- Coordinate pre-tour planning, on-ground logistics, and post-tour closure
- Ensure seamless execution of tours with high customer satisfaction
- Act as a point of contact during tours for operational support and escalation handling
Vendor & Partner Coordination
- Coordinate with airlines, hotels, transport providers, DMCs, visa agencies, and international vendors
- Manage RFQs and vendor negotiations
- Ensure timely bookings, confirmations, and operational readiness
- Maintain strong relationships with travel partners and service providers
Commercial & Cost Management
- Negotiate rates with vendors to improve profitability
- Monitor tour budgets and operational costs
- Ensure efficient cost control without compromising service quality
Documentation & Travel Coordination
- Handle visa coordination and travel documentation
- Ensure accurate communication of itineraries, inclusions, and timelines
- Maintain operational records and booking details
Required Skills & Competencies
- Strong knowledge of international travel operations and itinerary planning
- Expertise in:
- International ticketing
- Tour package creation
- Visa coordination
- Vendor management
- Client handling
- Strong sales and negotiation skills
- Excellent verbal and written communication
- Strong problem-solving and crisis-management abilities
- Customer-focused mindset with attention to detail
- Ability to work independently and manage multiple projects simultaneously
- Good coordination and stakeholder management skills
- Comfortable working in a dynamic and fast-paced environment
- Must possess a valid driving license and good driving skills
Qualifications
- MBA / Master's Degree in Travel & Tourism from a reputed institute (preferred)
- Bachelor's degree in Travel, Tourism, Hospitality, or related field
Experience
- 5-6 years of relevant experience in Travel & Tourism
- Prior experience in handling international tour sales and operations is mandatory
Why Join Adventures Overland
- Opportunity to work on unique luxury road trips across the globe
- Exposure to international clients and vendors
- Dynamic, fast-growing, and entrepreneurial work environment
- High ownership role with direct interaction with leadership
- Opportunity to build a career in experiential luxury travel
