Travel Consultant

Company Description MahaYatra Tourerz (Mahivan Mahayatra Tourerz LLP) is a travel company that focuses on creating personalized, immersive travel experiences. Led by industry professionals with deep expertise in domestic destinations and adventure travel, the team combines extensive knowledge with practical experience to design exceptional trips. The company specializes in tailor-made itineraries that meet individual preferences, whether travelers seek adventure, relaxation, or cultural exploration. MahaYatra is committed to excellence, innovation, and collaboration, ensuring each journey is seamless, stress-free, and memorable. Applicants joining MahaYatra will be part of a team dedicated to helping travelers discover the world's most captivating destinations.
Role Description This is a full-time, on-site Travel Consultant role based in Gurgaon. The Travel Consultant will interact with clients to understand their travel preferences, budgets, and schedules, and design customized itineraries that align with those requirements. Daily responsibilities include managing travel arrangements such as flights, accommodations, transportation, and activities, as well as processing reservations and bookings. The role involves providing clear travel advice, destination information, and support before, during, and after trips to ensure a high level of customer satisfaction. The Travel Consultant will also coordinate with suppliers, maintain accurate records of itineraries and bookings, and contribute to improving internal travel processes and service offerings.
Qualifications

• Candidates should possess skills in Travel Consulting and Travel Management to design and oversee tailored itineraries.
• Candidates should possess skills in handling Travel Arrangements and Reservations to efficiently book and manage end-to-end trips.
• Candidates should possess strong Customer Service skills to support travelers, resolve issues, and build long-term client relationships.
• Strong communication and interpersonal skills, with the ability to clearly explain travel options and requirements.
• Attention to detail and organizational abilities to manage multiple itineraries and deadlines simultaneously.
• Proficiency with booking tools, travel platforms, and basic office software; familiarity with domestic and international destinations is an advantage.
• Prior experience in the travel or tourism industry is preferred; a relevant diploma or degree in travel, tourism, or hospitality is beneficial.
• Ability to work on-site in Gurgaon, collaborate with a small team, and adapt to evolving client needs and market trends.