ABOUT THE JOB
COMPANY DESCRIPTION
Dimaak Tours is a custom travel company specializing in personalized international vacations to selected destinations. The team focuses on designing tailored itineraries that match each traveler's interests, budget, and preferences. With an emphasis on high-quality service, Dimaak Tours aims to create unique, unforgettable travel experiences. The company values a personalized, detail-oriented approach and strives to build long-term relationships with customers through consistent support. Team members work in a collaborative environment to deliver memorable journeys for travelers.
ROLES AND RESPONSIBILITIES :
- Assist clients in planning, organizing, and booking their travel arrangements, including flights, accommodations, transportation, and tours
- Provide expert advice and recommendations on travel destinations, attractions, and activities based on client preferences and budget
- Research and gather information on travel options, such as visa requirements, travel restrictions, and health and safety guidelines
- Create detailed travel itineraries customized to client specifications, ensuring a seamless and enjoyable travel experience
- Handle all aspects of booking and reservation processes, including ticketing, hotel reservations, car rentals, and travel insurance
- Coordinate with airlines, hotels, and other travel partners to ensure smooth logistics and resolve any issues or concerns that may arise
- Stay up to date on industry trends, travel regulations, and emerging destinations to provide the most accurate and relevant information to clients
- Deliver exceptional customer service by promptly responding to inquiries, addressing concerns, and resolving any travel-related problems
- Maintain accurate and detailed records of client interactions, bookings, and payments
- Meet or exceed sales targets and contribute to the overall growth and success of the company.
QUALIFICATIONS AND SKILLS :
- Fresher (BA /BSC tourism / MA tourism / MBA Tourism ) or 1-2 years of experience as a Travel Consultant or in a similar role
- Knowledge of travel industry trends, destinations, and travel-related products and services
- Excellent communication and interpersonal skills
- Strong customer service orientation
- Ability to multitask and prioritize work effectively
- Attention to detail and accuracy
- Proficient in using travel booking software and reservation systems
- Good problem-solving skills
- Flexible and adaptable to changing travel requirements and client preferences
- Ability to work independently as well as part of a team
- Fluency in English, Tamil and any additional Indian language is a plus
BENEFITS :
- Food provided
- Provident Fund
Email your resume to [Confidential Information]
