Travel Consultant

Company: Benchmark Incentive and Leisure Travels Pvt Ltd

Location: Bengaluru, Karnataka (Indiranagar/Domlur)

Experience: 25 Years

Job Type: Full-time

Benchmark Incentive and Leisure Travels is a premier travel management company dedicated to setting The Benchmark in customer experience. Since 2007, we have specialized in crafting bespoke holiday packages (FIT), curated group tours, and large-scale MICE travel for a discerning global clientele. We are members of IATA, TAAI, and ASTA, committed to turning travel dreams into reality with precision and care.

We are looking for a results-driven Travel Consultant who thrives in a fast-paced, sales-oriented environment. You will be the primary voice of Benchmark, responsible for converting high-quality leads into unforgettable travel experiences. This role is ideal for a travel architect who balances technical booking expertise with a persuasive sales mindset.

• End-to-End Itinerary Design: Create customized international and domestic holiday packages (FIT) and MICE programs tailored to client budgets and preferences.
• Sales & Lead Conversion: Manage inbound inquiries via phone, email, and WhatsApp; perform disciplined follow-ups to convert leads into confirmed bookings.
• Operations & Logistics: Handle end-to-end travel arrangements including flight ticketing (GDS), hotel reservations, visa processing, and travel insurance.
• Vendor Management: Liaise with global DMCs, hotels, and airlines to negotiate the best rates and ensure seamless service delivery.
• Client Relationship Management: Act as a single point of contact for clients before, during, and after their journey to ensure 100% customer satisfaction.

• Experience: 25 years in travel sales or operations (Outbound/International experience preferred).
• Technical Skills: Proficiency in GDS systems (Amadeus/Galileo/Sabre) and Microsoft Office.
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• Knowledge: Strong geographical knowledge of popular and exotic destinations (Europe, SE Asia, Australia, etc.).
• Communication: Exceptional verbal and written English; ability to persuade and build trust over the phone.
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• Attributes: A hunter mindset for sales targets, high resilience, and extreme attention to detail.

• Attractive Incentive Structure: Earn lucrative commissions on top of your base salary based on target achievement.
• Career Growth: Work with an established brand and a team of industry veterans.
• Dynamic Environment: No two days are the samefrom planning a honeymoon in Italy to a corporate incentive trip for 200+ people.

• Annual Salary: 4,00,000 6,00,000 PA (Commensurate with experience and sales track record).
• Performance Bonuses: Competitive incentive structure based on sales targets and lead conversion milestones.
• Travel Perks: Opportunities for FAM (Familiarization) trips and industry networking events.
• Statutory Benefits: Professional growth within an IATA-accredited organization.