Travel Consultant

Company Description Bandhan Tours Pvt Ltd. is a travel company dedicated to crafting memorable journeys and meaningful experiences for travelers. With over 11 years in the industry and nearly 25,000 satisfied travelers, the company has built a reputation for trust, personalization, and service quality. Bandhan Tours designs safe, seamless itineraries across both domestic and international destinations, focusing on individual preferences and travel goals. Each trip is treated as a unique story of exploration, designed to create lasting memories and inspire future adventures.

Job Responsibilities

Sales & Customer Handling

- Handle inbound travel enquiries via calls, WhatsApp, email, and walk-ins

- Understand customer requirements and suggest suitable travel options

- Sell domestic & international tour packages, flights, hotels, and add-on services

- Convert enquiries into confirmed bookings

- Achieve monthly sales & revenue targets

Itinerary & Booking Management

- Coordinated with Operations team to make customized itineraries & quotations

- Coordinate with operations team for booking confirmations

- Ensure timely issuance of tickets, hotel vouchers, and travel documents

Customer Relationship Management

- Maintain proper follow-up with prospective clients

- Provide pre & post-travel support

- Handle basic customer complaints professionally

- Generate repeat business & referrals

Coordination & Documentation

- Coordinate with vendors (hotels, transporters, airlines, DMCs)

- Ensure accurate customer documentation & payments

- Update lead status in CRM system

Interested, email resume on [Confidential Information]