At UKG, our HR, payroll, and workforce management solutions help organizations unlock happier outcomes for all. Our U Krewers, who build these solutions and support our business, are talented, collaborative, and innovative problem-solvers. We strive to create a culture of belonging and an employee experience that empowers our people both at work and at home. Our benefits demonstrate our care for the whole you, from adoption and surrogacy assistance to tuition reimbursement and wellness programs. Our employee resource groups provide a welcoming place to land, learn, and connect with those who share your passions and interests.
Key Responsibilities
- Audit and manage payment of expense reports using SAP Concur, ensuring strict adherence to company policy.
- Support the team on system audit rules, reminders, system settings, and employee data updates within SAP Concur.
- Perform reconciliation of T&E GL accounts, with knowledge of the Blackline Tool being beneficial.
- Demonstrate expertise in travel and expense management tools, including their functionality, customizations, and reporting capabilities.
- Provide international customer support for SAP Concur Expense and Individually/Company Billed Statement Programs.
- Train current and new employees on T&E policy and process, including weekly new hire orientations and office hours.
- Administer the Corporate Card program.
- Identify, capture, and communicate issues effectively to management.
- Maintain the user help desk, responding to inquiries about the expense reporting application, providing support, and engaging in solutions to user problems to ensure satisfaction.
- Efficiently manage month-end activities (e.g., manual entries of cross-charge expense, IC reclass, bank entries) related to expense management.
- Working on process enhancements using automation/RPA and assisting the team with implementing ideas/PI will be an added advantage.
- Support data collection for Internal/External auditors for US GAAP, ICFR, and STAT Audit requirements.
- Exposure to the ServiceNow tool is a plus.
- Possess strong reporting and analytical skills related to T&E.
- Have exposure to Concur implementation projects.
- Support the team in resolving technical issues for interfaces to ERP systems
