Description
The L2 associate acts as the primary interface between Amazon and our Carrier partners, so to our Carrier partners- you ARE Amazon. Effectively communicate in a clear and professional manner at all times Provides/ expedites prompt and efficient service to all the respective partner teams
L2 Associates are expected to identify on-route concerns and work on troubleshooting partner issues and provide process improvement suggestions.
Basic Qualifications
- Experience that includes strong analytical skills, attention to detail, and effective communication abilities
- Can communicate effectively with all levels of the organization
- Experience using strong customer service, communication, and interpersonal skills
- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure, or experience troubleshooting and documenting findings
- Qualitative Requirements
- Graduation in any specialization from a recognized university.
- Work successfully in a team environment as well as independently
- Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer
- Excellent typing skills Ø Demonstrates an ability to successfully navigate websites
Preferred Qualifications
- Logistics background and Experience in similar role
- Proficient in Excel Our inclusive culture empowers Amazonians to deliver the best results for our customers.
- If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Company - ASSPL - Andhra Pradesh - E88
Job ID: A10511963
