Job Description
About the Role:
Mondelez International is looking for a driven and detail-oriented Transportation Manager to lead and elevate our transportation operations across India. Based at our Mumbai Head Office, you will own the end-to-end execution of transportation, from load planning and route optimization to cold chain compliance, vendor performance, and digital transformation initiatives. This is an operations coordinator role that interfaces with internal stakeholders and external logistics partners, requiring both operational depth and strategic thinking.
Key Responsibilities
Transportation Planning & Execution
- Drive load planning and route optimization to maximize capacity utilization and minimize cost-per-case.
- Manage dedicated fleet model, monitor vehicle allocation, utilization and turnaround times.
- Oversee track-and-trace operations, ensuring real-time visibility across the transportation network.
- Manage proof of delivery (POD) processes, ensuring accuracy, timeliness and digital documentation for faster billing
Cold Chain Compliance
- Ensure strict adherence to cold chain protocols across all Reefer product movements.
- Conduct regular compliance reviews with vendors on reefer transport.
- Drive corrective actions and preventive measures (CAPA) for cold chain deviations.
Telematics & Digitization
- Lead implementation and monitoring of telematics solutions across the fleet for real-time vehicle tracking, driver behavior analysis and safety compliance.
- Champion digitization projects within transportation TMS adoption, digital freight billing and analytics dashboards.
- Leverage data analytics to generate actionable insights on transportation efficiency, cost drivers and service levels.
Vendor Management
- Manage day-to-day relationships with logistics service providers and transport alliances to ensure on-time, in-full delivery performance.
- Lead vendor performance reviews - score, benchmark and drive continuous improvement against agreed SLAs and KPIs.
- Support tendering processes: evaluate bids, negotiate rates, and onboard new logistics partners in line with procurement guidelines.
- Manage freight invoice verification, dispute resolution and timely payment processing.
Business KPIs & Reporting
- Own and maintain transportation business KPIs OTIF, freight cost per unit, claims ratio, vehicle utilization and sustainability metrics.
- Prepare and present regular performance reports and dashboards for senior leadership, with clear commentary on variances and improvement actions.
- Lead Last-Mile and LCT (Logistics Cost & Transport) tracking, reporting, and optimization initiatives.
Compliance, HSE & Risk Management
- Ensure all transportation operations comply with HSE standards, food defense protocols, quality norms, and legal/regulatory requirements.
- Identify and mitigate operational risks - including regulatory changes, fleet availability and external disruptions (fuel, tolls, strikes).
- Coordinate with internal teams on claims management and loss investigation for in-transit damages or shortages.
Experience & Knowledge
- 3-5 years of hands-on experience in transportation, logistics or supply chain operations, preferably in FMCG or food & beverage.
- Strong working knowledge of Transportation Management Systems (TMS) and exposure to telematics platforms.
- Prior experience managing vendor alliances, transporter negotiations and 3PL/LSP partnerships.
- Demonstrated experience in cold chain logistics like processes, compliance and deviation management.
- Exposure to digitization and analytics initiatives within a logistics/supply chain context.
Technical Skills
- Proficiency in Microsoft Office Suite - Excel (pivot tables, data models), PowerPoint, and Word.
- Ability to build and maintain KPI dashboards and logistics performance reports.
- Familiarity with SAP or equivalent ERP systems is an advantage.
Soft Skills
- Excellent communication skills - written and verbal, with the ability to present confidently to senior stakeholders.
- Strong analytical mindset with attention to detail and a root-cause problem-solving approach.
- Ability to manage multiple priorities in a fast-paced operational environment.
- Collaborative working style with the ability to influence cross-functional and external teams.
- High degree of initiative and ownership, proactive rather than reactive.
Within Country Relocation support available and for candidates voluntarily moving internationally some minimal support is offered through our Volunteer International Transfer Policy
Business Unit Summary
Mondelez India Foods Private Limited (formerly Cadbury India Ltd.) has been in India for over 70 years, making sure our mouth-watering and well-loved local and global brands such as chocolates, and powdered beverages, and biscuits, and and candies get safely into our customers hands-and mouths Headquartered in Mumbai, the company has more than 3,300 employees proudly working across sales offices in New Delhi, Mumbai, Kolkata and Chennai and in manufacturing facilities at Maharashtra, Madhya Pradesh, Himachal Pradesh and Andhra Pradesh, at our global Research & Development Technical Centre and Global Business Hub in Maharashtra and in a vast distribution network across the country. We are also proud to be recognised by Avatar as the Best Companies for Women in India in 2019 - the fourth time we've received this award.
MondelÄz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Job Type
Regular
Transportation, International Logistics & Customs
Customer Service & Logistics
