Transportation Coordinator

MoveInSync is the global leader in the employee commute space. Started in 2009 with Google as

its first customer, MoveInSync now provides commute solutions to 250+ customers, including 50+

Fortune 500 companies across the world. MoveInSync has two offerings: ION and ONE. ION is the

SaaS offering for companies to run their employee transport operations efficiently and seamlessly.

ONE is a full-stack managed transport solution where we provide fleet management and

operational capabilities on top of the SaaS layer. MoveInSync is one of the few fast-growing

companies with a healthy EBITDA. Our next collective goal is to make the company IPO-ready over

the coming years.

Roles & Responsibilities:

Responsible for creating and maintaining employee profiles.

Manage daily schedules and ensure timely updates.

Handle routing, including regular planning and last-minute adjustments.

Allocate vendors based on availability and operational requirements.

Oversee vehicle deployment for efficient trip execution.

Coordinate at the ground level with vendor supervisors for documentation and vehicle

availability.

Manage the helpdesk and ensure timely resolution of queries.

Handle alert management and take immediate action when required.

Validate and close incomplete trips, including ODC, MIS, duty hours, and toll entries.

Conduct driver and escort briefings for every major logout.

Manage drop coordination to ensure smooth trip completion.

Perform EHS checks randomly or at the trip level.

Respond to negative feedback and ensure corrective measures.

Provide on-ground support for incident management.

Conduct physical checks during new fleet induction.

Prepare and maintain daily reports, emails, issue logs, and penalty trackers.

Address walk-in queries and manage email escalations.

Preferred candidate profile :

Any graduate with min 1 - 3 years of relevant experience

Should have excellent communications (both verbal and written)

Prior experience in Employee Transport management

Proficient in Microsoft Office Excel

Should be comfortable for 6 days Work From Office

Should be comfortable for Rotational Shift

Languages: English, Hindi & Local regional languages