Key Skills:
- Strong knowledge of corporate travel operations (air, hotel, surface transport).
- Familiarity with company travel policies, compliance and approvals.
- Good coordination, communication and stakeholder managing skills.
- Ability to handle high‑volume travel operations and crises travel.
- Proficiency in corporate travel tools.
Responsibilities:
- Coordinate domestic and international business travel including air tickets, accommodation and surface travel.
- Ensure adherence to travel entitlements, approvals, and SLAs; highlight deviations and obtain approvals where required.
- Act as the POC for employees on travel queries.
- Liaise with Travel Management Companies (TMCs), airlines, hotels, and cab vendors to ensure service delivery.
- Support cost optimization initiatives.
- Maintain travel data and support MIS, dashboards, compliance, and spend reports.
- Support process improvements, automation initiatives, and adoption of self‑booking tools.
KPIs:
- Travel policy compliance
- Cost savings
- Vendor management
- SLA
- Employee satisfaction
- Accuracy of data and reporting
Qualification and Experience:
- Graduate in any discipline and IATA certified or Masters in Travel and Tourisim
- 4 to 8 years of experience in corporate travel management preferably in a large/mid-size company or working for a TMC and handling a large/mid-size company.
