Transport Coordinator

Transport Operations Management

• Ensure end-to-end transport coverage for employees and client operations

• Manage vehicle scheduling, dispatch timing, and route adherence

• Maintain trip logs including start time, mileage, and occupancy records

• Ensure only authorized employees are picked up as per roster

Helpdesk & Issue Management

• Operate 24/7 transport helpdesk for call logging and query resolution

• Monitor and report incidents such as delays, speeding, or route deviations

• Coordinate with transport team via communication systems (radio/email)

• Maintain issue tracking and resolution records

Vendor & Stakeholder Coordination

• Liaise with transport vendors and supervisors for smooth operations

• Ensure compliance with service requirements and contractual obligations

• Coordinate approvals for ad-hoc transport requests

• Maintain key transport contact database

Reporting & Documentation

• Prepare daily, weekly, and monthly transport performance reports

• Maintain logbooks, trip records, and operational documentation

• Assign work order IDs for transport requests

• Ensure data accuracy in transport tracking systems

Process & Compliance Management

• Ensure adherence to transport SOPs and safety standards

• Monitor operational efficiency and implement improvement programs

• Maintain compliance with organizational transport policies

• Support audit readiness and documentation accuracy