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Transition and Business Analyst

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  • Posted 29 days ago
  • Be among the first 20 applicants
Early Applicant

Job Description

  • You'll be part of global teams across Bupa markets
  • You'll get to work on building innovative digital health solutions

Job Description

The accountabilities and responsibilities of the role will vary according to the specific assignment(s) at any one time:-

Transitions (End-to-End)

  • Own complex multi-process transitions from global locations (UK/APAC/Others).
  • Create and govern transition frameworks, wave plans, tollgates, risk registers.
  • Lead discovery, KT, shadow, reverse-shadow, and go-live phases.
  • Track benefits, FTE realization, and productivity ramp-up.
  • Be escalation point for all critical transitions.



Service Management

  • Establish service governance (SLAs, KPIs, cadence, escalation models).
  • Build run-state operating model across teams.
  • Design controls for performance, quality, and risk.
  • Drive continuous improvement & standardization.



Business Packs & Leadership Reporting

  • Own Executive Business Packs for:
  • Client leadership
  • Global capability heads
  • Internal GCC leadership
  • Create dashboards: transition health, capacity, benefits, risks, delivery maturity.
  • Convert data into executive narratives and insights.



Stakeholder & Governance

  • Partner with global process owners and business heads.
  • Run steering committees and governance calls.
  • Influence without authority.

The Successful Applicant

Experience & Skills

. 10-14+ years in GCC/Shared Services/Consulting.

. Strong transition + service management background.

. Has run multi-country / multi-process transitions.

. Excellent in:

. Executive communication

. Business storytelling

. Governance design

. Strong Excel, PowerPoint, PowerBI, data-to-insight skills.

. Proven experience in working on multiple concurrent projects.

. Proven experience in process change, including reconciliation of outputs.

What's on Offer

  • Competitive salary package.
  • Opportunities for professional growth within a large organization.
  • Collaborative and innovative work environment.
  • Comprehensive benefits and wellness programs.

More Info

About Company

Michael Page has five decades of expertise in professional services recruitment. We were established in London in 1976, and over this period we've grown organically to become one of the best-known and most respected consultancies, with an office network spanning six continents.
While size has its advantages, it doesn't define us - the nature of our organic growth means that each new office is integrated into the region that it serves. It also means that as an employer looking to hire, or as a candidate aiming to grow your career you have the best of both worlds&#x3B; a team that understands the market and geography you operate in, plus the resources and expertise of an international network at your disposal.

Job ID: 143943307