Role Description:

• We are looking for an experienced senior level Change Manager to own and drive the Quality Assurance Testing lifecycle of a portfolio of medium to large regional/global transformation initiatives. Utilizing best practices you will lead cross-functional testing initiatives that transform the way we run our operations. If you are an out of the box thinker willing to challenge the status quo for a better outcome, and want to be in a highly visible dynamic role where your voice is heard and your experience is appreciated, come talk to us!
• Control Testing & Assurance is responsible for testing the firms design and operating effectiveness of Key Controls and Risk Management Frameworks related to Compliance and Financial Crime Risk Types Providing Quality Assurance (QA)/Monitoring for certain financial crime risk related processes (eg., transaction monitoring, sanction & embargo and know your customer (KYC))

Your key responsibilities:

• Responsible quality assurance test strategy, planning and execution adhering to governance standards ensuring transparency around progress status; Maintain risk management controls, monitor and communicate initiative risks; Collaborate with other departments as required to execute on timelines to meet the strategic goals
• As required, drive Working Group and Steering Committee to achieve the right level of decision making and progress/ transparency, establishing strong partnership and collaborative relationships with various stakeholder groups to remove constraints to success and carry forward to future projects.
• As required, developing and documenting end-to-end roles and responsibilities, including process flow, operating procedures, required controls, gathering and documenting each phase of the testing lifecycleincluding liaising with end-users and performing analysis of acceptance criteria to testing outcomes.
• Heavily involved in product development journey to ensure testing lifecycle is executed according to desired outcomes.
• As part of the larger team, lead accountability for the delivery and execution of the global change portfolio testing including by not limited to support and development of acceptance criteria, user stories, test scenarios, automated/manual testing strategies, testing, hyper care, measurements of adoption success measures and continuous improvement as well as post-delivery adoption and benefits realization.

Your skills and experience

• Overall experience of at least 8 plus years leading quality assurance testing strategy for large complex change initiatives/programs/projects, communicating and driving global quality assurance testing initiatives using industry best practices in a highly matrixed environment
• Banking / Finance/ regulated industry experience of which at least 2 years should be in change / transformation space or associated with change/transformation initiatives a plus
• Knowledge of client lifecycle processes, procedures and experience with KYC data structures / data flows is preferred.
• Experience working in agile project delivery environment is beneficial.