Job Description

Training Operations Coordinator

Location: Hyderabad

Function: Learning & Development

Reports To: Head of Learning & Development

Experience: Relevant experience in training/program/academic operations

Education: Graduate

Language: English is mandatory; Hindi/Telugu is an added advantage

Compensation: 3 LPA

Role Summary

We are looking for a Training Operations Coordinator to manage the day-to-day operations behind training programs across 40 campuses and approximately 900 student-facing staff. The role will own the training calendar, cohort coordination, attendance, assessments, training records, reporting and follow-up data.

The ideal candidate should be highly organized, comfortable working with data and spreadsheets, proactive in identifying issues, and confident in coordinating with multiple teams.

Key Responsibilities

Manage the training calendar for all 40 cohorts and coordinate training slots.
Build and maintain training cohorts based on changing headcount.
Coordinate with Program Operations teams to schedule online training sessions.
Track manager-led practice sessions, attendance and completion.
Maintain accurate training records for all employees.
Schedule and track post-training assessments, test results and completion.
Prepare attendance, completion, score and training reports.
Build and maintain training dashboards.
Track 30-day post-training follow-up data and report outcomes.
Identify gaps or issues in training data and proactively highlight them to the L&D team.
Coordinate impact review meetings with trainers and department heads.
Document existing manual processes and support automation of training operations.

Requirements

Graduate in any discipline.
Strong coordination and organizational skills.
Experience managing calendars, batches, schedules or records at scale.
Comfortable working with spreadsheets, reports and data.
Ability to coordinate with multiple teams and follow up independently.
Strong attention to detail and ability to identify data errors.
Ability to proactively identify problems and communicate them without waiting for instructions.
Good written and verbal English communication skills.
Experience with a learning management system or scheduling platform is an advantage.
Experience in academic coordination, exam/timetable management, EdTech operations, training coordination or education program operations would be relevant.

Good to Have