Hiring for Training Manager for Indian Retail & D2C company
CTC: 10LPA - 15LP
ALocation: Mumbai & Bangalor
eTravel : Ye
s
Roles and Responsibilitie
- s:Develop and maintain a training schedu
- leIdentifying training needs & designing and implementing training programm
- esEvaluating sales staff and identifying areas for improveme
- ntImplementing the best practices across stores to uplift store experien
- ceDeveloping a grading and testing structure to assess all store tea
- msCreating Training Manuals which are focused and clear on topics within the brand. These can include videos and presentatio
- nsDeliver training sessions in person one on one, or in groups in store or online for outstation stor
- esAssess business goals and develop training material that ali
- gnWork closely with store teams to identify areas they need training in and develop material for it. Use the help of store KPI's to further analyse areas of improveme
- ntFoster an exciting and inclusive training environme
- ntBuilding and maintaining relationshi
- psMaintain training records and documentati
- onParticipate in cross-functional projects and initiative
s.Experience Required
- : Over 5 years of experience in retail traini
- ngStrong understanding of retail operations and customer service principl
- esGood communication and people skil
- lsProven ability to develop and deliver effective training progra
- msStrong organisational skills and multitaski
ng
