Training Coordinator

Compliancequest is now hiring for Training Coordinator who is responsible for learning ComplianceQuest (CQ) solutions, designing, developing, and delivering engaging training programs for employees, consultants, partners, and customer admins. They will be assigned as the subject matter expert (SME) for one or more CQ modules, ensuring learners gain the knowledge and skills needed to effectively use and support the CQ solution.

Responsibilities and Duties

• Design and develop training materials including presentations, manuals, e-learning modules, job aids, and assessments
• Collaborate with subject matter experts (SMEs) to ensure content accuracy and relevance
• Conduct virtual training sessions for customers and employees
• Partner with the product management team to stay current on solution updates
• Work with the project implementation team to specifically tailor training materials and content in line with the client's configured solutions
• Maintain current on all assigned internal CQ training as assigned in the CQ-QMS
• Comply with all internal CQ Quality and Information Security requirements

Qualifications

Experience

• Familiarity with Instructional Design and E-Learning development
• Hands-on experience creating and implementing effective training solutions
• Track record of developing engaging learning content and leading training sessions
• Experienced in end-to-end training lifecycle: design, development, and delivery
• Ability to plan, manage time and multitask effectively
• Excellent decision-making and problem-solving skills
• Good collaboration and teamwork skills

Requirements

• 2+ years of experience in training development and delivery, preferably in a technology or SaaS environment.
• Proficiency with Learning Management Systems (LMS), E-Learning tools, and virtual training platforms
• Familiarity with Quality Management Systems especially in Life Science or highly-regulated industries preferred
• Knowledge of ISO 13485, cGMP, GAMP, 21 CFR Part 11, preferred
• Experience with Salesforce, preferred
• Excellent leadership and motivational skills
• Strong written and verbal communication skills

Education

• Bachelor's degree in Instructional Design, Education, or a related field

Experience may be considered in lieu of education

Why ComplianceQuest:

ComplianceQuest is the fastest-growing, 100% modern cloud, AI-powered platform for Product Lifecycle, Quality, and Safety Management, built natively on the Salesforce platform. Our next-generation solutions help organizations of all sizes deliver high-quality products and services—safely, efficiently, and sustainably.

As a fully remote company with a global team of 180+ professionals, we empower our customers to mitigate risks, resolve issues proactively, and drive continuous improvement—while protecting their people, products, suppliers, and brands.

At ComplianceQuest, we thrive on innovation, collaboration, and impact. We're always looking for passionate, forward-thinking professionals to join our growing team and help shape the future of quality and compliance.