Training Coordinator/ Analyst

Job Responsibilities

• Evaluate/analyze and identify training needs to meet the program objectives.

• Drive delivery of all the ongoing, new-hire and on the floor trainings.

• Publish daily, weekly, monthly reports of trainings and the floor projects.

• Design and create training manuals, online learning modules, and the required course material.

• Utilize a variety of training methodologies, techniques, concepts, learning tools, and practices to ensure maximum effectiveness of the training programs

• Conduct specific training needs assessments to support the design, development and delivery of corporate training programs and strategies.

• Monitor and measure effectiveness of all training programs.

• Partner with the stake holders to develop and deliver high quality trainings.

• Maintain good administration and support in the day to day tasks.

Key Deliverables:

• Responsible for governing new hire training in capital markets domain

• Responsible in supporting the training team by providing training facilitation support and/or administrative assistance to any assigned training class.

• Work with the new hires during nesting to help them successfully meet operational targets and transition to becoming full-time production agents.

• Continuously work on improving facilitation skills and training methodology based on feedback and results from stakeholders.

• Digital training artefact design, ownership and maintenance to meet market standards

• Impart domain training and develop content, contribute to the training development and delivery activities and partner with the stakeholders.

Minimum Qualifications:

• Graduate - any stream (Minimum) + MBA (Preferred)

• Strong communication, listening, presentation and facilitation skills

• 1 yr. experience in instructor-led training delivery and governance in Finance industry

• Experience in content design

• Close attention to detail and ability to deliver output of a very high standard

• Proficient in Excel and working knowledge of other MS Office Apps like Word, PPT and Outlook

• Keen interest in conducting training, presenting and constantly thriving to work on development of others

• Problem solving and decision making skills.

• Highly organized, detail-oriented, patient & action-oriented.

• Ability to work under pressure ensuring the timelines are achieved.

• Familiarity with e-learning and LMS will be an advantage.