TRAINER & LEARNER SUCCESS ASSOCIATE

Upwizely is looking for a dynamic and enthusiastic Trainer & Learner Success Associate to join our founding team in Kolkata.

We are moving from launch into daily operations, and this is an opportunity to become an important part of building the platform from the ground up. If you enjoy people interaction, coordination, problem-solving and technology, this role could be a great fit for you.

What You'll Be Doing

Connect with trainers and guide them through the onboarding process

Be the go-to person for trainer queries related to scheduling, technology and payments

Coordinate and ensure smooth execution of live workshops from start to finish

Respond to learner queries related to bookings, payments and certificates

Coordinate with internal teams and trainers to resolve operational issues

Support the development of our corporate learning and training ecosystem

Contribute ideas and help improve processes as Upwizely grows

What We're Looking For

Excellent communication and interpersonal skills

Strong coordination and follow-up abilities

A proactive, positive and problem-solving approach

Comfortable interacting with trainers, learners and corporate clients

Ability to multitask and take ownership of responsibilities

Passion for AI, emerging technologies and the future of learning

Curiosity to learn, experiment and work in a fast-moving startup environment

Why Join Upwizely

This is not a narrow, single-task role.

You will get the opportunity to work across trainer engagement, learner experience, operations, technology and corporate learning — with real responsibility from day one.

If you are someone who wants to learn fast, take ownership and help build something from the ground up, we would love to hear from you.

Location: Kolkata

Role: Full-Time | In-Office

Experience: Freshers are welcome

Send your resume along with a short note introducing yourself to:

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Upwizely — Your Learning. Your Way.