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Aster Medcity

Trainee.Guest Relations

Aster Medcity
Hyderabad, Chennai, Pune
0-2 Years
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Job Description

Responsibilities:

  • Participate in a structured training program covering organizational policies, procedures, and service standards
  • Learn to engage with guests in a courteous, friendly, and professional manner
  • Practice active listening and empathy when addressing guest needs and concerns
  • Assist with front desk operations including guest check-in, check-out, and registration
  • Familiarize yourself with the property's reservation systems and procedures
  • Learn to handle guest inquiries, requests, and complaints while providing appropriate solutions
  • Participate in room inspections to ensure quality and cleanliness standards are met
  • Report identified issues to the appropriate departments for timely resolution
  • Provide guests with information about property amenities, services, local attractions, and dining options
  • Work under the guidance of senior staff to resolve guest issues and strive to exceed guest expectations

More Info

Job Type:
Permanent Job
Industry:
Health Care
Role:
Guest Relations Executive
Function:
Hotels/restaurants
Employment Type:
Full time
Open to candidates from:
Indian

About Company

Aster Medcity

A world-class quaternary care centre with one Multispeciality Hospital and eight separate Centres of Excellence, Aster Medcity combines the best of talent and technology to provide holistic treatment with a multidisciplinary approach. Across the years, Aster Medcity aspires to evolve into a medical destination - one that attracts and nurtures the best talent, keeps upgrading technology as well as fosters research, education and a distinctive work culture that is ethically and socially relevant. Set in a soothingly beautiful 40-acre waterfront campus, Aster Medcity is a 670-bed quaternary care facility with one Multispeciality Hospital and eight separate Centres of Excellence in Cardiac Sciences, Neurosciences, Orthopaedics & Rheumatology, Nephrology & Urology, Oncology, Women’s Health, Child & Adolescent Health and Gastroenterology & Hepatology. The first quaternary care hospital in Kerala to achieve the coveted JCI (Joint Commission International) Accreditation – the gold standard in global healthcare, Aster Medcity also won the NABH Accreditation, first-ever NABH Award for Excellence in Nursing and Green OT (Green Operation Theatres) Certification by Bureau Veritas – all within one year of opening its door to the world. One of the most advanced healthcare destinations in India, Aster Medcity offers a comprehensive range of diagnostic and therapeutic technology to facilitate efficient and accurate treatment.

Job ID: 132212285

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Last Updated: 14-11-2025 06:44:22 AM
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