Total Rewards Specialist

Role :: Total Rewards Specialist/Sr. Specialist

Location :: Bangalore

Experience :: 5-8 years

Why should you choose us

Rakuten Symphony, a Rakuten Group company, is at the forefront of revolutionizing the mobile telco industry. We are building the next generation of cloud-based, international mobile services, leveraging the cutting-edge technology that powered Japan's newest mobile network. This is your opportunity to join a global team of innovators and shape the future of telecommunications. You will be part of a dynamic environment where your expertise directly contributes to integrating strategy, process, technology, and information to drive effectiveness, reduce costs, and enhance value for our customers. We offer a challenging yet rewarding career path, working with a diverse and talented team, and the chance to make a significant impact on a global scale

About Rakuten Symphony:

Rakuten Symphony is a Rakuten Group company, providing global B2B services for the mobile telco industry and enabling next-generation, cloud-based, international mobile services. Building on the technology Rakuten used to launch Japan's newest mobile network, we are taking our mobile offering global. To support our ambitions to provide an innovative cloud native telco platform for our customers, Rakuten Symphony is looking to recruit and develop top talent from around the globe. We are looking for individuals to join our team across all functional areas of our business – from sales to engineering, support functions to product development. Let's build the future of mobile telecommunications together!

About Rakuten Group, Inc.:

Rakuten Group, Inc. (TSE: 4755) is a global leader in internet services that empower individuals, communities, businesses and society. Founded in Tokyo in 1997 as an online marketplace, Rakuten has expanded to offer services in e-commerce, fintech, digital content and communications to approximately 1.5 billion members around the world. The Rakuten Group has over 27,000 employees, and operations in 30 countries and regions. For more information visit https://global.rakuten.com/corp/(opens in a new tab)

Role Summary

The Total Rewards Senior Specialist is responsible for supporting the design, administration, and delivery of compensation and benefits programs to ensure internal equity, market competitiveness, and alignment with business goals. The role partners closely with HR Business Partners, Finance, and global rewards teams to drive effective reward practices.

Key Responsibilities

Compensation

• Support annual compensation cycles including salary reviews, bonuses, and promotions.
• Conduct market benchmarking and salary analysis to ensure competitiveness and internal parity.
• Assist in job evaluations, leveling, and role matching against internal frameworks and external surveys.
• Provide compensation insights and recommendations for new hires, transfers, and role changes.

Benefits

• Support administration of employee benefits programs (insurance, retirement, wellness, allowances, etc.).
• Liaise with vendors on enrollments, renewals, claims, and employee queries.
• Assist in benefits review, cost analysis, and optimization initiatives.

Governance & Compliance

• Ensure rewards practices comply with local labor laws, statutory requirements, and internal policies.
• Support audits, documentation, and governance processes related to compensation and benefits.

Stakeholder Support & Analytics

• Act as a subject-matter expert for managers and HR on total rewards queries.
• Prepare analytics, dashboards, and presentations for leadership decision-making.
• Support global or regional rewards projects and harmonization initiatives.

Qualifications & Experience

• Bachelor's degree in HR, Finance, Business Administration, or a related field.
• 5–8 years of experience in compensation, benefits, or total rewards.
• Strong understanding of compensation structures, pay analytics, and benefits administration.
• Experience working with HRIS, compensation tools, and market survey data.

Skills & Competencies

• Strong analytical and data interpretation skills.
• High attention to detail and ability to manage confidential data.
• Good stakeholder management and communication skills.
• Ability to work independently and manage multiple priorities.
• Proficiency in Excel; experience with Power BI or similar tools is a plus.

Preferred

• Experience in a global or matrixed organization.
• Exposure to international mobility or cross-country rewards programs.
• Certification such as CCP (Certified Compensation Professional) is an added advantage.

RAKUTEN SHUGI PRINCIPLES:

Our worldwide practices describe specific behaviors that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principles of Success.

• Always improve, always advance. Only be satisfied with complete success - Kaizen.
• Be passionately professional. Take an uncompromising approach to your work and be determined to be the best.
• Hypothesize - Practice - Validate - Shikumika. Use the Rakuten Cycle to success in unknown territory.
• Maximize Customer Satisfaction. The greatest satisfaction for workers in a service industry is to see their customers smile.
• Speed!! Speed!! Speed!! Always be conscious of time. Take charge, set clear goals, and engage your team.