Job Summary:
The Total Rewards Processor supports benefits administration and compensation operations by executing transactional activities with accuracy and efficiency. The role ensures timely processing of employee benefits, payroll deductions, and compliance-related updates while maintaining SLA adherence in a global HRO environment.
Key Responsibilities
- Process benefits enrollment and updates within defined timelines
- Manage employee life events and eligibility changes in HR systems
- Validate and support payroll deductions and reconciliation activities
- Coordinate with benefits vendors for routine queries and file updates
- Maintain accurate benefits records and documentation
- Handle employee queries related to benefits programs and policies
- HRIS Analyst — Benefits
- • Oracle Fusion Benefits module: programs, plans, plan types, options, eligibility profiles
- • Life events configuration (scheduled, unrestricted, administrative) and processing
- • Rates and coverages, variable rate/coverage profiles
- • Open Enrollment setup, testing, and processing
- • Benefits fast formulas (eligibility, rate, coverage derivation)
- • Benefit carrier/vendor integrations and extracts (HCM Extracts for benefit files)
- • Dependent/beneficiary designation rules, certifications, and action items
- • Reconciliation of deductions to payroll element entries
- • ACA/regulatory reporting awareness (US context)
- • Self-service enrollment testing and communication
Required Qualifications
Graduate (any discipline); HR / Finance background preferred
Experience Requirements
1–3 years of experience in HR operations or benefits administration
Key Skills & Competencies
- Attention to detail and accuracy
- Process-driven and compliance mindset
- Effective communication skills
- Customer-centric approach
- Basic analytical capability
Tools & Systems
Oracle (Must), Benefits platforms, HRIS systems (Workday, SAP)
Stakeholder Interaction
Employees, HR teams, Payroll teams, Vendors
Success Metrics / KPIs
- Transaction accuracy
- SLA adherence
- Query resolution time
- Data quality
Language Requirements
English
