*Top Tier Digital Bank* Product Owner - 12 months contract

JOB SUMMARY

We are seeking an experienced Senior Product Owner to lead the transformation of ideas into seamless, intuitive product experiences. The ideal candidate excels in planning, designing, scaling, and commercializing products, with a proven ability to test, validate, and optimize throughout the product lifecycle.

This role requires a strong client focus and business acumen to effectively prioritize and deliver on competing demands. You will inspire and influence cross-functional teams to achieve positive outcomes with executional excellence. If you are a creative problem solver who thrives on tackling complex challenges and building products from inception to scale, we encourage you to apply.

Key responsibilities include product management, governance, and commercialization activities to support client channel onboarding and the development of scalable digital solutions. Additionally, you will serve as a key point of contact for education, thought leadership, and product expertise related to client channel onboarding.

Responsibilities

Strategy

•  Lead high-priority, cross-functional initiatives, addressing key strategic issues and functional architecture in close collaboration with business, operations, and technology teams, with a focus on shaping and executing the client channel onboarding strategy to achieve business objectives.
• Ensure alignment of channel onboarding product goals with overall business objectives and regulatory requirements.
• Drive the implementation of digital solutions across the channel onboarding domain and operations, fostering ongoing partnerships with internal stakeholders and clients.
• Facilitate business change management and process design by developing and reviewing detailed software/functional requirements and process flow diagrams.
• Build and maintain strong relationships with key stakeholders, communicating project progress to Senior Sponsors, Business Sponsors, Steering Committees, and the Program Management Office as appropriate.
• Serve as a subject matter expert (SME) for channel onboarding to senior stakeholders and team members.
• Stay abreast of industry trends, technological advancements, and best practices within the channel onboarding domain.
• Leverage innovative solutions to enhance operational efficiency and client satisfaction

Business

• As the product owner, responsible for crafting the product's vision, roadmap, and maximizing the delivery of business value.
• Collaborate closely with channel operations team, business units, product owners and IT resources throughout all stages of project life cycle - including investigation, analysis, design, development, testing, and implementations - to ensure business requirements are successfully implemented.
• Define and track key performance indicators (KPI's) to measure the success of various initiatives
• Institutionalize innovative ideas to accelerate the Bank's digital footprint. 

QUALIFICATIONS

• Minimum 10 to 15 years of progressive experience in banking, with a strong focus on managing digital channels; experience in Fintech environments is highly desirable.
• At least 5 years of hands-on experience in identity and access management or channel onboarding, preferably within corporate or wholesale banking.
• Demonstrated expertise in product ownership, with a strong customer-centric mindset and the ability to effectively communicate with technical, business, and client-facing teams; familiarity with Cash and Trade products is advantageous.
• Proven track record in leading Agile software development initiatives, including direct experience working with Scrum teams.
• Exceptional project management skills, with the ability to independently drive complex initiatives from conception through to production delivery.
• Advanced analytical and problem-solving abilities, with proficiency in tools such as Google Analytics, Power BI, Tableau, Excel, and PowerPoint.
• Outstanding verbal and written communication skills, capable of conveying both technical and business concepts to diverse audiences.
• Experience in applying analytical methodologies to large-scale data, ensuring strict adherence to security and privacy standards when handling sensitive customer information.
• Bachelor's or Master's degree in Computer Science, Engineering, Finance, or a related field; MBA or commercially focused qualifications are a plus.
• Experience managing and collaborating with cross-border and cross-functional teams.
• Strong leadership and collaboration skills, with a proven ability to strategize and drive Book of Work initiatives in partnership with other Product Owners.