Job Summary
A Toll Collector is responsible for collecting toll fees from vehicles at toll plazas, ensuring smooth traffic flow, and providing assistance to commuters.
Key Responsibilities
- Collect toll charges from vehicle drivers.
- Issue receipts/tickets to customers.
- Operate toll booth systems and cash machines.
- Maintain accurate cash and transaction records.
- Verify FASTag or electronic payment transactions.
- Handle customer queries politely.
- Report technical issues or suspicious activities to supervisors.
- Ensure smooth movement of vehicles at the toll plaza.
- Follow company safety and operational procedures.
Required Skills
- Basic computer knowledge.
- Good communication skills.
- Cash handling ability.
- Attention to detail.
- Ability to work in shifts.
Qualification
- Minimum: Graduate
- Graduate preferred for some companies.
Experience
- Fresher or experienced candidates can apply.
Working Conditions
- Rotational shifts (day/night).
- Work at toll plaza booths and traffic areas.
Salary
- Depends on company and location.
- Usually includes salary + incentives + overtime benefits.
This job is provided by Shine.com
