Ticketing Executive - Corporate Travel

Company Description TripDziner Private Limited is a new-age travel company specializing in customized travel solutions for mid-sized corporate clients as well as individual and family travelers. The company combines personalized service with modern tools, offering an online booking platform for travelers who prefer instant information and self-service options. TripDziner provides specially negotiated airline and hotel rates to deliver cost-effective and value-driven travel experiences. Corporate clients receive full-service support, ensuring smooth end-to-end travel management. This blend of technology and high-touch service creates a dynamic environment for travel professionals.

Role Description The Ticketing Executive - Corporate Travel will manage day-to-day ticketing and reservation activities for corporate and individual clients. Responsibilities include handling flight, hotel, and related travel reservations, issuing and reissuing tickets, processing cancellations and refunds, and ensuring accurate fare calculations. The role involves communicating with clients to understand travel requirements, offering suitable options, and providing prompt support for itinerary changes or travel disruptions. The Ticketing Executive will work closely with the sales and operations teams to meet service standards and maintain strong client relationships. This is a full-time hybrid role based in New Delhi, with a mix of on-site work and some work-from-home flexibility.

Qualifications

• Strong ticketing and reservation capabilities.
• Excellent client-facing abilities, including effective Communication and Customer Service skills.
• Experience in Galileo & airline portals, fare rules and basic international and domestic routing.
• Ability to work accurately under time pressure, with attention to detail and problem-solving skills.
• Previous experience in corporate travel or ticketing roles is preferred.
• Graduate degree or equivalent qualification in Travel, Hospitality, Business, or a related field is an advantage.