About the Role
We are seeking an experienced Test Program Manager to lead and oversee testing delivery for a large-scale Compliance Technology portfolio, with a focus on AML, KYC, Transaction Monitoring, and Financial Crime applications.
This role is responsible for managing end-to-end testing services across multiple vendors, ensuring testing quality, governance, delivery excellence, and continuous improvement within a complex enterprise banking environment. The successful candidate will work closely with business, technology, infrastructure, security, and external testing partners to drive successful testing outcomes.
Key Responsibilities
- Lead and manage end-to-end testing delivery for Compliance Technology initiatives.
- Oversee day-to-day testing services delivered by external testing vendors.
- Review, provide feedback on, and approve test strategies, test plans, and testing deliverables.
- Ensure alignment with enterprise testing standards, methodologies, governance requirements, and audit expectations.
- Coordinate with stakeholders to manage testing scope, timelines, risks, dependencies, and change impacts.
- Serve as the primary escalation point for testing-related issues and delivery concerns.
- Monitor and report testing progress, quality metrics, SLAs, KPIs, and overall delivery performance.
- Drive planning and coordination of testing activities across multiple projects and workstreams.
- Collaborate with Test Engineering teams to define and implement domain-specific testing requirements.
- Build strong relationships with internal stakeholders and external testing partners to ensure successful delivery.
- Gather stakeholder feedback and identify opportunities for testing transformation, automation, and process improvement.
- Support innovation initiatives including the adoption of modern testing practices and AI/GenAI testing capabilities.
Requirements
Education
- Bachelor's or Master's degree in Computer Science, Computer Engineering, Information Technology, or a related discipline.
Experience
- Minimum 10 years of experience in Test Management, Test Delivery, or a related role within large and complex organizations.
- Proven experience managing end-to-end testing services delivered by multiple vendors.
- Strong experience working within banking, financial services, compliance technology, or financial crime domains.
- Demonstrated success managing enterprise-scale testing programs across Agile, Hybrid Agile, Waterfall, and DevOps environments.
- Experience leading geographically distributed and culturally diverse teams.
Technical & Domain Expertise
AML/KYC & Financial Crime Systems
Strong hands-on knowledge of:
- AML/KYC platforms
- Transaction Monitoring systems
- Financial Crime Compliance applications
Experience with solutions such as:
- NetReveal (Detica)
- Actimize
- Mantas
- Other AML, KYC, sanctions screening, and transaction monitoring platforms
Testing Tools
Experience with one or more of the following:
- HP ALM / Quality Center
- UFT / QTP
- LoadRunner
- Performance Center
- SiteScope
- Tosca
- Selenium
- Jira
- Other enterprise testing and automation tools
Emerging Technologies
- Exposure to AI/GenAI testing approaches, frameworks, and validation methodologies.
- Experience evaluating AI model outputs, maintaining AI testing tools, and supporting quality improvement initiatives is advantageous.
Key Competencies
- Strong stakeholder management and vendor management skills.
- Excellent analytical, problem-solving, and decision-making capabilities.
- Strong understanding of testing governance, quality assurance frameworks, and test lifecycle management.
- Excellent communication, presentation, and relationship management skills.
- High degree of professionalism, integrity, accountability, and teamwork.
- Ability to manage multiple priorities in a fast-paced environment.
Preferred Qualifications
- PMP certification.
- ISTQB or equivalent testing certifications.
- Knowledge of Test Maturity Model Integration (TMMi).
- Experience driving testing transformation, automation, and quality engineering initiatives.
Why Join
- Opportunity to lead testing for mission-critical AML/KYC and Financial Crime technology programs.
- Work within a large-scale, enterprise banking technology environment.
- Collaborate with regional and global stakeholders on strategic transformation initiatives.
- Drive innovation in quality engineering, automation, and AI-enabled testing practices.
Keywords: Test Program Manager, Test Manager, AML, KYC, Financial Crime, Transaction Monitoring, Actimize, Mantas, NetReveal, Compliance Technology, QA Manager, Testing Governance, Vendor Management, Banking Technology, Quality Engineering, GenAI Testing.
