Test Lead

KONE Technology and Innovation Unit (KTI) is where we combine the physical world - escalators and elevators - with smart and connected digital systems. We are changing and improving the way billions of people move within buildings every day. We are on a mission to expand and develop new digital solutions that are based on emerging technologies.

KONE IT is a global team of expert professionals working along with business functions and area teams to develop new capabilities and enable new business opportunities. We are trusted partners of KONE business lines and functions to develop, transform, manage and run their information technology solutions. We support KONE in its digital transformation journey by introducing e.g. digital cloud-based IT services, artificial intelligence (AI) and automation to support productivity, business growth and technological disruption. Sustainability, curious mindset and innovation are at the core of everything we do, and this makes us an integral part of KONE's success.

This role will be responsible for ensuring the quality and reliability of software products across web, mobile, and backend platforms. The position plays a key part in validating functionality, identifying defects, and supporting high‑quality release cycles through well‑designed test plans and execution strategies. As part of the Quality Assurance team, you will collaborate closely with developers, product owners, and other stakeholders to strengthen overall product quality and contribute to continuous improvement of testing practices.

We are seeking an experienced Test Lead to own the end-to-end quality strategy and execution across a diverse application landscape: mobile, web, SAP, Salesforce, and client-server systems. The ideal candidate has deep hands-on skills in manual testing, test automation, and regression testing, combined with leadership capabilities to guide QA engineers, enforce best practices, and ensure timely, high-quality releases.

Requirements:

• 10+ years in software testing, including 4-6+ years in a Test Lead role.

• Proven leadership of QA teams and vendor/partner coordination.

• Hands-on experience in manual testing, UI/API automation, and regression strategy.

• Tools: Web-Selenium/Playwright/Cypress Mobile-Appium (Espresso/XCUITest familiar) API-Postman/REST Assured, Swagger/OpenAPI.

• Familiarity with CI/CD: Azure DevOps, GitHub Actions, Jenkins.

• Familiarity with ALM: Azure DevOps, Jira, TestRail/Xray/Zephyr.

• Understanding of test design techniques, ISTQB principles, SDLC/Agile/Scrum, and DevOps practices.

• Experience testing mobile, web, SAP, Salesforce, and client-server applications.

• Strong analytical, communication, and stakeholder management skills.

Preferred required Skills:

• Experience with Tricentis Tosca (SAP), Salesforce testing best practices, and service virtualization.

• Knowledge of security (OAuth/JWT, SSO/SAML), data privacy/compliance (e.g., GDPR/PII).

• Exposure to contract testing (Pact), test impact analysis, and analytics-driven quality dashboards.

• ISTQB Advanced/Test Manager, CSM, or equivalent certifications.

Professional Requirements -(Education)

• Bachelor's degree in Computer Science or a related field.

• Equivalent experience in a related field is also acceptable.

Business Understanding - (Specific Skills, Knowledge & Behaviour)

• Customer Perspective (KONE Leadership competences): Takes customer's perspective and focuses on those activities which are critical to customer satisfaction. Keeps up to date on current developments in the industry and constantly seeks opportunities for improvement.

• Building a vision (KONE Leadership competences): Understands KONE strategy and turns it into clear goals for own area of responsibility, creates a real sense of purpose and commitment to implement the strategy.

• Driving performance(KONE Leadership competences): Clearly communicates the team's direction. Sets clear and challenging objectives and priorities and holds people accountable. Recognizes excellent performance and proactively manages underperformance.

• Quality focus (KONE general competences): Sets high quality standards for their personal output. Encourages others to meet high quality standards of work. Checks own output or that of others to ensure quality standards are met. Consistently delivers work of high quality. Maintains a focus on quality even when under pressure.

• Organizing and Prioritizing (KONE general competences): Organizes the information and resources required to complete projects. Recognizes the urgency and importance of tasks and obtains clarification where necessary. Approaches tasks in a

• systematic manner. Prioritize tasks and projects according to their relative urgency and importance. Organizes and manages their time effectively.

• Information seeking (KONE general competences): Identifies gaps in existing information and seeks out further detail. Actively seeks out all relevant information. Utilizes all available resources to obtain information. Ask the right questions to obtain the information desired as quickly as possible.

• Decision Making (KONE general competences): Is committed to own area of responsibility and contributes to the overall business. Identifies issues and makes timely, tough, and objective decisions, also under pressure. Stand by decisions and takes responsibility for them. Take calculated risks.