Territory Sales Manager - Unsecured Direct - Delhi

Job Description

Key Responsibilities

Sales & Business Growth

• Drive business growth and achieve sales targets for the assigned territory.
• Develop and execute territory sales plans in line with business objectives.
• Identify market opportunities and expand customer acquisition channels.
• Monitor competition, market trends, and customer preferences.

Customer Acquisition & Relationship Management

• Build and strengthen customer relationships to enhance business growth.
• Support teams in handling complex customer cases and escalations.
• Ensure superior customer experience and service standards.

Operational & Portfolio Management

• Drive operational efficiency across sourcing, approvals, servicing, and collections.
• Ensure compliance with internal processes, risk, and governance frameworks.
• Monitor portfolio quality, delinquency, and credit risk indicators.

Team Management

• Lead, mentor, and develop sales teams to drive high performance.
• Provide coaching, guidance, and regular performance feedback.
• Build a strong sales culture focused on productivity and business outcomes.

Cross-functional Stakeholder Management

• Collaborate with Risk, Operations, HR, and other internal teams for seamless execution.
• Work closely with regional leadership to implement sales and growth strategies.

Desired Candidate Profile

• Graduate/Postgraduate with 6-8 years of sales experience in Banking/NBFC.
• Minimum 3-4 years of experience in retail lending/micro loans/affordable loans/unsecured lending.
• Strong understanding of sales, portfolio management, and customer acquisition.
• Excellent communication, negotiation, and stakeholder management skills.
• Proven track record of achieving business targets and managing teams.