Territory Sales Incharge-Bangalore

Key Result Areas

KRA (Accountabilities) (Max 1325 Characters)Supporting Actions (Max 1325 Characters)

KRA1 Market Intelligence Stay updated with market trends and competitor activities

• Gather market feedback and consumer insights and provide inputs to Area Sales Manager on a regular basis.
  
  

KRA2 Media and Advertisement Execution Effectively co-ordinate with agency for frontline implementation of zonal marketing plan, including VAP marketing plan, in respective areas.

• Ensure that all advertisement material (POP material, posters, danglers) are properly displayed with higher visibility
• Implement promotional schemes for channel partners & submit the first hand report of the schemes effectiveness to the Area Sa
  
  

KRA3 Channel Sale Coordinate with CASC personnel for imparting training to retailers on new products & technical aspects of products.

• Execute sales visits to stockists/retailers as per the defined plan and daily update to Area Sales Manager pertaining to sales activities
• Manage Lead end to end and ensure conversion of leads.
  
  

KRA4 Customer Experience and Relationship Management Respond to customer complaints in a timely manner. If required, visit site to get the actual feel of complaint and ensure prompt resolution of complaints

• Timely highlight any constraints or dependency on other teams to the Area Sales Manager to take necessary action.
• Action and close issues identified through client centricity initiatives
• Ensure timely refund / replacements of damaged goods.
  
  

KRA5 Commercial Management and Process Efficiency Co-ordinate with Commercials team to raise sales invoice

• Follow up with the customers for timely payment as per credit terms
• Ensure adherence to sales process & system requirements