Job Requirements
Role/ Job Title: Territory Manager- Used 2 Wheeler Loan
Function/ Department: 2 Wheeler Loan
Job Purpose
The role entails scaling up the business for the Two-wheeler lending for a designated area by delivering banking needs to the customers in the most cost efficient and technology effective manner. Role will closely collaborate with Retail team - Product Head, Operations, Sales, Information Technology , Credit, Business Intelligence Unit for same. This role encapsulates the responsibility of providing a seamless and fulfilling customer experience and ensuring IDFC First becomes the primary bank for all banking needs.
Roles & Responsibilities
- Acquisition of Two-Wheeler loan customers in the identified segment and reference generation from the specified catchment area
- Grow the Asset Under Management base for Two-Wheeler Loan lending solutions and ensure that the overall revenue, cost, profitability and portfolio quality targets are met
- Collaborate with the Product Head Two-Wheeler Loan to ensure that the customers are offered the best in class solutions funding/multi funding requirements and key Direct Sales Teams are appropriately incentivize.
- Ensuring quality portfolio by minimizing delinquency and rejection
- Extensive knowledge and understanding of retails assets, products and operations
- Identifying the changing market trends, channel development for acquiring business and provide high quality customer service
- Design a fulfilling customer journey leading to customer delight and making IDFC FIRST their banking partner of choice
- Ensure the successful adoption of internal compliances & regulatory framework across the business.
Education Qualification
Graduation: Any Graduation
Experience: 2 to 5 years plus experience in 2 Wheeler loan
