Locations: Mumbai , Pune, Bangalore, Kolkata, Hyderabad, Chennai, Delhi, Ahmedabad, Lucknow, Jaipur
Educational Qualification
- B.Sc (Chemistry) / Diploma in Paints
Work Experience
- 56 years of experience in the Paint Industry
- Conducted training programmes for painters & contractors
- Skilled with onsite painting/application
- Good knowledge in textures & paint application
Key Responsibilities
- Product Validation & Application Technique Development
- Coordinate with development & marketing team
- Product validation at academy using different application tools & techniques
- Help marketing team for new design development
- Pattern & shade customisation as per PS team requirement
- Community Engagement
- Relationship management with 100150 contractors/painters in the area for getting market information on new development & new product arrivals
- Help TSM PP to run painter meets (new product demo)
- Product Training
- Coordination with applicators and contractors for training sessions at the painter academies
- Product training of TSMs/painters
- Evolve the training tracker
- SP painter training at academies as well as on-site training
- Complaint Handling & Technical Support
- Technical inspection at customer sites, help TSM PS for complaint resolving on site (support for the channel sales teams)
- Conduct all technical inspections like surface preparation inspection, painting progress inspection, and post-painting inspection for fresh and repainting sites
- Help painters and PS team resolve complaints; give solutions for resolving on-site issues
- Compensation on product failure/reworks to be approved by supervisor
- Product feedback to be shared with R&D
- Focus Product Establishment
- Site sampling
- Concept testing sampling of new products with painter community for validation
- Support to TSM PP for sampling
- Demo of new techniques & product application in painter shop meets
- Report of the trials to be shared with the respective ASM PA/PP
- Reports
- Trackers Monthly & weekly basis
- Product trial reports
- Complaint site reports
- Training tracker on-site & academy
Desired Skills and Experience
- Home Painting
- Training and Development
- New Product Validation
- Relationship Management
- Consumer Product Testing
- Inspection
- Complaint Management