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Territory Manager - NSK
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JobTitle | TerritoryManager |
Functio n | Commercial |
ReportsTo | BranchManager/SeniorBranchManager |
Location | Region |
TravelRequired | 25%☐50%þ75%☐ |
AboutDHLBlueDartExpressIndia:
Blue Dart Express Limited, a listed company, isa leader in courier, integrated air express package distribution, and eCommerceinSouthAsia,offeringawiderangeof logisticssolutions.Foundedin1983,itisrecognisedforreliable,time-bound,andsecuredeliveryservicesacross55,000+locationsinIndiaaswellasinternationally.Itscompetenciesspan acrossevaluationandcontracting,planningandtransition,deliveryandexecution, andspecificservicecapabilities.We pride ourselves on innovation, digitalization, service excellence, and creating long-term partnerships with our clients, enabling businesses to thrive in the fast-pacedlogisticsenvironment and ever-evolving supply-chains. It wholly-owns India's only scheduled air cargoairline, Blue DartAviationLimited, since May 1994, and the Concorde AirLogistics Limited, atransport,storage,andcommunicationsbusiness,sinceMay2004.
BlueDartExpressLimitedisapartoftheDHLGroup'sDHLeCommercedivision,leveragingthisgloballogisticsleader's networkacross220countriesandterritoriestoprovidecomprehensiveexpressandlogisticssolutionstoourclients.Our robustnetworkandunmatchedinfrastructure havepositioned theBlueDartbrand asakeyIndia-grownlogisticsplayer withanunmatchedandphenomenalglobaloutreachrootedintheDHLbrandofitsmajorityshareholder.
WeareproudtobeconsistentlyrankedamongIndia'sTop100GreatPlacestoWork,combiningitwithDHLGroup'sTop Employercertification.BeinganEmployerofChoiceisnotjustagoal it'safundamentalpartofwhoweare,committedto creatingaworkplacewherepeoplearevalued,empowered,andwearthesobriquet'BlueDarter'withhonour.
If you are looking to join a purpose-led, people-first, company that shapes India's supply-chains with integrity and safety,BlueDartiswhereyoubelong.BlueDartofferscompetitivecompensationandcomprehensivebenefits,accessto cross-functional,successionplanningandglobalcareerpaths,andstrongcultureofrecognition.
PositionOverview:
The Manager - Business Development /Territory Manager is responsible fordriving revenue growth through effective sales process management across all product categories, including DP, International, Retail, Cargo, and E-Retail. This role involvesoverseeingthesalesteam,implementingstrategicsalesandmarketingplans,andenhancingrevenuethrough channelpartners.Additionally,the Manager-BusinessDevelopmentmonitorsperformancemetricsandfostersstrong relationships with key clients to ensure operational excellence and profitability.
JobPurpose:
Todrivetherevenuegrowthbymanagingthesalesprocessforallproductcategorieswithinthebranch.Thisrolefocuses onimplementingstrategicsalesinitiatives,optimizingchannelpartnerperformance,andensuringoperationalexcellence.
KeyRoles&Responsibilities:
.Developandimplementshort-termandlong-termsalesstrategiesalignedwithorganizationalrevenueandprofitability goals.
.Forecastsalestrends,setperformancetargets,anddeviseactionplanstoachievegrowthobjectivesacrossallproduct categories.
.CollaboratewiththeRegionalSalesHead-Producttoidentifyopportunitiesfornewofferingsorproductmodifications to drive revenue.
.Monitorbranchsalesperformanceagainsttargets,analysedeviations,andimplementcorrectivemeasurestoensure consistentgrowth.
.OverseethesalesprocesstoensurecompliancewithStandardOperatingProcedures(SOPs)andbestpractices.
.Driverevenuegrowththrougheffectivechannelpartnermanagement,includingperformancetrackingandsupport initiatives.
.Buildandmaintainstrongrelationshipswithkeyclients,decision-makers, and businesspartnerstoenhance customer satisfaction and retention.
.Negotiaterates,serviceterms,andoffersinconsultationwiththeBranchHead,ensuringadhere ncetopricingand profitabilityguidelines.
.Ensuretimelycollectionsandmanageaccountreceivablestomeetfinancialtargetsandmaintainhealthycashflow.
.SupporttheBranchHeadinachievingoverallprofitabilitythrougheffectivecostcontrolandrevenueoptimization.
.Providedirection,coaching,andsupporttothesalesteamtodriveperformanceandproductivity.
.Ensureadequatestaffinglevelsand fostera high-performance,target-orientedculture.
.Supportcapability-buildinginitiatives,includingsalestraining,skillenhancement,andperformanceevaluation programs.
Qualifications&Experience:
.Bachelor's degreeinbusinessadministration,Marketing,Sales,or arelatedfielda Master'sdegree(MBA) ispreferred.
.Relevantcertificationsinsalesmanagementormarketingareadvantageous.
.3-5yearsofexperienceinsales,marketing,orbusinessdevelopmentroles.
.Proventrackrecordofdrivingrevenuegrowthandmanagingbranchoperationswithinthelogisticsorexpressdelivery industry.
.Strongexperienceindevelopingandexecutingstrategicsalesplans,monitoringperformancemetrics,andachieving financialtargets.
Skills&Capabilities:
.Proficiencyinsalesmanagement techniquesandstrategies.
.Strongunderstandingofmarketanalysisandcompetitivelandscape.
.Experiencewithdataanalysisandreportingtoolstomonitorsalesperformance.
.Knowledgeoflogisticsandexpressdeliveryindustrypractices.
.Abilitytodevelopandimplementeffectivemarketingplans.
.Strongleadershipskillswiththeabilitytomotivateanddevelopahigh-performingsalesteam.
.Excellentcommunicationandinterpersonalskillsforbuildingcustomerrelationships.
.Strategicthinkingand problem-solvingabilitiestodrivesales performance.
.Adaptabilityandresilienceinrespondingtochangingmarketconditions.
.Customer-focusedmindsetwithacommitmenttodeliveringhigh-qualityserviceandsolutions.
KeyPerformanceIndicators:
KRAs | KPIs |
RevenueGrowth | -%achievementofbranchrevenuetargets -%increaseinoverallsalesvolumeyear-over-year -Revenuegeneratedfromnewcustomeracquisitions |
CustomerEngagement | -Customersatisfactionscore(NPSorsimilarmetrics) -%ofcustomercomplaints resolvedwithindefined turnaround times |
OperationalEfficiency | -%adherencetooperationalcosttargets(OCPKandOCPM) -%ofon-timedeliveries |
TeamDevelopment | -Employeeengagementscoreswithin thesalesteam -%ofteammembersparticipatingintraininganddevelopmentprograms |
MarketExpansion | -Numberofnewclientsacquiredintargetedsegments -%increaseinmarketshareforassigned productcategories |
ComplianceandReporting | -Timelinessofsalesreportingtoseniormanagement -%adherencetocompliancestandardsandinternalpolicies |
PerformanceManagement | -Adherencetoperformancemanagementsystemtimelinesforsalesstaff -%ofsalesteammeetingorexceedingindividualperformancetargets |
WhyjoinDHLBlueDart
Whenyoujoinus, you're notjusttaking a job-you're becoming part ofa purpose-led movementthat's reshaping the future oflogisticsacrossIndiaandtheworld.AtBlueDart,wedon'tjustdeliverparcels-wedeliverexcellence,innovation,and opportunity every day.
Here'swhatmakesusstandout:
.GreatPlacetoWork®Certified-atestamenttoourpeople-firstculture,inclusiveenvironment,andcommitment to your growth and well-being.
.Competitivepayandperformance-linkedrewardsthattrulyrecognizeyourimpact.
.Structuredlearning,globalexposure,andon-the-jobcoachingtohelpyougrowfasterthanever.
.Best-in-classbenefits-fromcomprehensivemedicalcover(includingoptionalparentalcare)tofinancial wellness and generous time off.
.Aculturethatcelebratesdiversity,innovation,andboldthinking-whereyourvoiceisheardandyour contributionsmatter.
.GlobalcareerpathsacrosstheDHLGroup,openingdoorstoopportunitiesin220+countriesandterritories.
.TheprideofworkingwithIndia'smostawardedlogisticsbrand,trustedbymillionsanddrivenbypurpose.
Thisisyourchancetodomeaningfulwork,buildacareerwithoutborders,andthriveinacompanythat'snotjustalogistics leader-butaGreatPlacetoWork.Comegrowwithus.
Disclaimer:
AtBlueDartExpressLimited,all recruitmentisconductedthroughafair,transparent,andmerit-basedprocessaligned withourcommitmentstoHumanRightsandDiversity,Equity,Inclusion&Belonging(DEIB).
BlueDartdoesnotrequestoracceptanyfees,deposits,orpaymentsfromcandidatesatanystageoftherecruitmentor onboardingprocess.Anysuchrequestisfraudulentandunauthorized.
BlueDartshallnotberesponsibleforanylossarisingfromsuchfraudulentactivity.Forverification,candidatesmaywrite to.
DHL Aero Expreso S.A. is a cargo airline based out of Panama City, Panama. It is wholly owned by Deutsche Post World Net and operates the group's DHL-branded parcel and express services in Central and South America. Its main base is Tocumen International Airport, Panama City.
Job ID: 152089917
