Job Requirements
About the Role
The
Sales Manager Car Loans is responsible for acquiring new customers for car loans across designated branches throughout India. This role involves direct customer interaction, promoting car loan products, and ensuring high-quality service delivery. The role holder will analyze customer needs, ensure compliance with internal and external guidelines, and contribute to the bank's growth by driving disbursals and maintaining portfolio quality. The position also supports digital enablement and automation initiatives to enhance customer experience and operational efficiency.
Key Responsibilities
Primary Responsibilities
- Acquire car loan customers within the identified segment and catchment area.
- Meet and exceed monthly targets for new customer acquisition by analyzing transaction banking needs.
- Provide regular feedback to Relationship Managers on customer requirements and business opportunities.
- Ensure adherence to selling norms and standard operating procedures (SOPs) defined by the organization.
- Maintain strict compliance with internal policies and external regulatory guidelines.
- Ensure high-quality sourcing in line with the bank's credit and operational policies.
Secondary Responsibilities
- Foster a team environment focused on automation and digital enablement to meet customer needs effectively.
- Drive initiatives aligned with the bank's rapid growth targets.
What We Are Looking For
Education
- Graduate in any discipline.
- Postgraduate qualification is preferred.
Experience
- 0 to 4 years of relevant experience in sales, preferably in car loans or retail lending.
Skills and Attributes
- Excellent verbal and written communication skills in English are essential.
- Customer-centric approach with a focus on service excellence.
- Ability to analyze customer needs and identify business opportunities.
- Knowledge of car loan products and banking operations.
- Commitment to compliance and operational discipline.
- Adaptability to work in a fast-paced, target-driven environment.
- Familiarity with digital banking tools and automation practices.
