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DTDC Express Limited

Territory Business Development Manager

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Job Description

Develop new business opportunities by meeting clients on a regular basis and pushing the clients for new sign-ups across all LOBs of DTDC

Add new clients in the territory and increase the market share of DTDC

Retain existing clients and increase the revenue share from the existing clients

Ensure contracting and renewal of contracts is done for all clients within stipulated timelines

Ensuring the actual revenue growth of the territory is as per the budgeted sales plan

Meet clients on a regular basis, identify their issues and provide solutions to them

Derive trends and insights about the sales in the area & take informed decisions for better sales generation and revenue growth

Resolve any escalations from clients immediately and report the same to senior management as and when required

Drives the importance of adaptation of digital initiatives taken by the Organization for client partners

Follow up for payment from clients within the credit period and achieve the set target collection mandate for the territory

Coordinate with CRM, Billing and Accounts teams of DTDC to ensure seamless experience to the clients

QUALIFICATION

Graduation in any domain (preferably BBA)

At least 2 - 6 years of experience in a field sales role in a fast paced growth organization

Experience in logistics and courier industry is an added advantage

KNOWLEDGE AND ABILITIES

Ability to understand customer requirements

Knowledge of market dynamics in logistics and courier industry

Ability to in work in teams across geographies

Displays the fundamental knowledge of selling techniques and skills

Stakeholder management in order to manage external customers and internal support teams

Proficiency in local language in order to deal with the customers on a regular basis

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About Company

Job ID: 144635541