Job Description
About the Company:
At Nyati Group, customer is the central focus of all our ventures. We put an earnest effort in understanding the aspirations of our buyers with the objective of meeting all their expectations. We believe there is no joy greater than delivering customer happiness and satisfaction.
Nyati Group combines the dual ethos of integrity and aesthetics in building futuristic landmarks. With customer at the core of all its endeavours, every project under the Nyati brand is conceptualised keeping in mind the aspirations of the buyer. This helps us to build enriching living spaces that exude a sense of pride amongst the inhabitants.
With footprints into sectors like EPC, Hospitality and Healthcare the group aims to deliver inspiring milestones in every field it ventures as it explores newer horizons of growth.
Job Title: Telle Caller
Location: Mumbai (Khar West)
Company: Nyati Group
Industry: Real Estate/Construction
Education: Bachelor's degree
Experience: 2-3 years of experience in real estate/construction industry
Key Responsibilities:
• Manage inbound and outbound calls with potential clients, qualify leads by understanding their interest, requirements, and buying intent in our projects.
• Provide detailed project information including location, features, configurations, and pricing while effectively addressing client queries.
• Schedule and coordinate site visits for interested clients, ensuring smooth communication and proper tracking of appointments.
• Maintain and update a structured database of leads, including client interactions, preferences, and feedback for effective follow-ups.
• Follow up with prospective clients, handle inquiries professionally, and coordinate with the sales team to ensure conversion and seamless handover of qualified leads.
• Build and maintain strong client relationships through regular communication and networking.
• Generate leads through various communication channels and support the sales team in achieving business targets.
Required Skills:
• Prior experience in the real estate industry is mandatory.
• Strong communication and interpersonal skills with the ability to handle client conversations confidently.
• Lead generation and client relationship management skills.
• Strong convincing, negotiation, and objection-handling abilities.
• Strong follow-up skills to drive conversions and maintain client engagement.
• Good understanding of the real estate industry, market trends, and sales process.
• Ability to manage and maintain lead data, client interactions, and sales records efficiently.
• Strong networking skills with a customer-centric approach and positive attitude.
