Description
We are seeking a dynamic Telesales Team Leader to oversee our telesales operations in India. The ideal candidate will have a proven track record in telesales, demonstrating strong leadership skills and the ability to drive team performance.
Responsibilities
- Lead and manage a team of telesales representatives to achieve sales targets.
- Develop and implement effective sales strategies to drive team performance.
- Monitor team performance metrics and provide feedback for improvement.
- Conduct regular training sessions to enhance the skills of team members.
- Motivate and inspire the team to maintain high levels of morale and productivity.
- Collaborate with marketing to align sales strategies with promotional activities.
- Prepare reports on team performance and present them to upper management.
Skills and Qualifications
- Proven experience in a telesales or call center environment for 1-8 years.
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Ability to analyze data and make informed decisions.
- Proficient in using CRM software and other sales tools.
- Strong negotiation and persuasion skills.
- Ability to work in a fast-paced environment and handle pressure.
