Company Description
Interested Candidates can send in their resume on 9236907681.
Topworker is a growing organization focused on delivering reliable workforce solutions and sales support services to a diverse range of clients. The company emphasizes performance, professionalism, and high-quality customer interactions across all engagements. Team members at Topworker work in a fast-paced environment where achieving targets and maintaining service standards are equally important. The organization encourages collaboration, skill development, and ethical business practices for sustainable growth. Joining Topworker offers opportunities to build a long-term career in sales and customer relations.
Role Description This is a full-time, on-site Telesales Specialist role based in Delhi. The Telesales Specialist will handle outbound and inbound calls to promote products and services, qualify leads, and convert prospects into customers. Daily responsibilities include explaining offerings clearly, addressing questions, managing objections, and maintaining accurate records of calls and outcomes in CRM or call tracking systems. The role involves following up with potential and existing customers, meeting individual and team sales targets, and coordinating with internal teams to ensure smooth onboarding and customer satisfaction. The Telesales Specialist will also participate in regular training and coaching sessions to improve product knowledge, communication techniques, and sales performance.
Qualifications
- Strong Communication and Customer Service skills, including clear verbal communication and professional phone etiquette.
- Proven Sales and Customer Support abilities, with experience in telesales, inside sales, or call center environments.
- Capacity to deliver Training or share best practices with peers, contributing to continuous improvement in the team.
- Comfort working in a target-driven environment, with the ability to manage time, prioritize calls, and stay organized.
- Basic computer literacy and familiarity with CRM or call management software.
- Ability to work on-site in Delhi and collaborate effectively with a diverse team.
- Prior experience in telesales, BPO, or customer support roles is preferred but not mandatory.
- Minimum education at the high school or equivalent level; a diploma or degree in business or related fields is an advantage.
