Telesales Specialist

Company Description

Pammvi Group of Companies is a 25 year old marketing and solution providing entity which supplies a diverse range of Medical diagnostic devices such as drug testing kits, Cardiac Markers & the comprehensive range of Audiometry Solutions. Pammvi holds representation from Global Leaders from USA, UK and China.

Role Description

This is a full-time, Telemarketing Specialist role based in Mumbai. The role involves generating and qualifying leads, engaging with clients, managing customer inquiries, and providing both pre-sales and post-sales customer support. Responsibilities also include building relationships with prospective customers and contributing to sales goals. While the role is primarily office-based, some flexibility for remote work is available.

We are looking for dynamic and result-driven Telesales / Telemarketing Executives to promote and sell rapid diagnostic test kits (including COVID, dengue, malaria, pregnancy, and other rapid test products) to clinics, hospitals, laboratories, pharmacies, and distributors across Mumbai.

Key Responsibilities

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• Make outbound sales calls to healthcare providers, labs, pharmacies, and distributors
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• Generate new leads and maintain a strong sales pipeline
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• Explain product features, benefits, pricing, and offers clearly
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• Follow up with prospects and convert inquiries into confirmed orders
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• Maintain accurate call records and customer data in CRM
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• Achieve daily, weekly, and monthly sales targets
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• Coordinate with the logistics team for order processing and delivery

Candidate Requirements

• Minimum 13 years of experience in telesales/telemarketing (healthcare/pharma experience preferred)
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• Strong communication and persuasion skills (Hindi, English, Marathi preferred)
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• Comfortable with cold calling and handling objections
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• Basic knowledge of medical/diagnostic products is an advantage
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• Target-oriented and self-motivated

Qualification

Graduate in any field (Life Sciences/Pharmacy preferred but not mandatory)

Salary & Benefits

• Competitive fixed salary + attractive incentives
• Performance-based bonuses
• Opportunity to grow in the healthcare diagnostics sector
• Supportive and growth-oriented work environment

Working Hours

Monday to Saturday

10:00 AM 6:30 PM

How to Apply

Interested candidates can send their updated CV to: [Confidential Information]

Name: [HIDDEN TEXT]

Or contact: +91 - 9167188177

Qualifications

• Strong skills in Lead Generation and Sales for driving customer acquisition and achieving targets
• Proven abilities in Customer Service, Customer Support, and ensuring client satisfaction
• Excellent Communication skills, both verbal and written, for effectively interacting with customers and team members
• Ability to adapt to a hybrid work environment and effectively multitask
• Prior experience in medical diagnostics, telemarketing, or a related field is advantageous
• Bachelor's degree in Business, Marketing, or a related field is desirable