Telesales Specialist

Company Description EstateDekho is a real estate platform focused on helping individuals buy and sell verified properties with safe and transparent investment options. The company aims to simplify property transactions by offering a reliable, user-friendly environment for both buyers and sellers. EstateDekho emphasizes trust and verification to reduce risk and ensure secure investments. Team members contribute to building a robust marketplace where customers can make confident property decisions.
Role Description This is a full-time remote role for a Telesales Specialist. In this role, the specialist will make outbound and receive inbound calls to promote EstateDekho's property listings and services, qualify leads, and convert inquiries into sales. Day-to-day responsibilities include explaining property features and benefits, addressing customer questions, maintaining accurate records of interactions in CRM tools, and following up on leads to achieve sales targets. The Telesales Specialist will collaborate with internal teams to understand updated listings and offers, provide feedback from customers, and support continuous improvement of telesales scripts and processes. The role also involves delivering professional service on calls and maintaining high ethical standards in all customer interactions.
Qualifications

• Strong customer-facing skills, including Customer Service and Customer Support capabilities.
• Effective Communication skills, with clear spoken and written English and active listening abilities.
• Demonstrated Sales skills, including prospecting, lead qualification, and closing over the phone.
• Experience in Training or willingness to coach and share best practices with team members.
• Basic understanding of real estate or willingness to learn property-related concepts.
• Comfort working remotely with good time management, self-motivation, and reliability.
• Proficiency with CRM or call management tools and standard office software.
• Previous experience in telesales, call center, or inside sales is preferred but not mandatory.