You will play a key role in increasing our profitability through excellence in customer service and an informed, consultative approach to business development and conversion of potential sales. Must be energetic, well-spoken, and eager to covert prospective clients into working with us.
Job Requirements
- Consistently make a good first impression when calling leads
- Engage potential clients in dialogue that opens opportunities
- Commit to departmental and individual quotas/goals
- Meet company expectations for excellent customer service
- Update contacts database when necessary
- Provide information regarding product/service in an engaging manner
- Answer all clients questions accurately
- Take relevant notes on all calls for future use and enter into database
- Maintain a friendly, professional tone at all times
- Function as part of the team with sincere enthusiasm
- Address any concerns/reservations of potential clients.
Skills and Qualifications - Prior experience as a tele sales agent or in related field.
- Excellent written and verbal communication skills.
- Competency in Microsoft applications including Word, Excel, and Outlook.
- Good time management skills.
- Experience with administrative and clerical procedures.
- Able to contribute positively as part of a team, helping out with various tasks as required.
