Telesales Representative

Company Description Finance Express is an educational organization dedicated to helping university students and undergraduates build practical skills in finance. The organization provides specialized Financial Modeling and Valuation courses designed to bridge the gap between academic knowledge and real-world application. Finance Express focuses on high-quality instruction, structured curricula, and hands-on learning to prepare learners for careers in finance and related fields. Team members contribute directly to improving financial literacy and professional readiness for emerging talent.

Role Description This is a full-time, on-site Telesales Representative role based in Delhi, India. The Telesales Representative will contact prospective and existing learners by phone to present Finance Express courses, explain key benefits, and respond to questions about offerings and enrollment. Daily tasks include making outbound calls, handling inbound inquiries, qualifying leads, following up with interested prospects, and guiding students through the registration process. The role involves maintaining accurate records in the CRM, meeting individual and team sales targets, and coordinating with training and academic teams to align messaging with program details. The representative will also gather feedback from learners, support basic customer service needs, and contribute to continuous improvement of outreach strategies.

Qualifications

• Strong Communication skills, including clear spoken English and the ability to explain course features and benefits effectively.
• Customer Service and Customer Support skills to handle inquiries, resolve concerns, and create a positive experience for prospective learners.
• Sales skills, including lead qualification, objection handling, closing techniques, and working toward monthly and quarterly targets.
• Training-related skills to understand course content and effectively convey program structure, outcomes, and value to potential students.
• Basic computer proficiency and familiarity with CRM or telecalling software.
• Ability to work on-site in Delhi, India, with a consistent full-time schedule.
• Strong interpersonal skills, resilience, and the ability to work in a target-driven environment.
• Prior telesales or education-sector sales experience is preferred but not mandatory; a diploma or degree in any field is beneficial.