Telesales Officer

Company Description

Star Health & Allied Insurance Co. Ltd. is India's first standalone health insurance provider, headquartered in Chennai, and began operations in 2006. Known for innovative products in health, personal accident, and travel insurance, Star Health has covered more than 16.9 crore lives. With over 14,000 network hospitals across the country, the company offers cashless treatment facilities and swift in-house claim settlements. Star Health prioritizes customer experience and service, providing 24x7 multilingual support, free Telehealth consultations, and advanced digital services.

Role Description

We are hiring Telesales Officers to join our dynamic sales team at Star Health and Allied Insurance Co. Ltd. The role involves connecting with potential customers over the phone, explaining health insurance plans, and assisting them in selecting suitable policies.

Key Responsibilities

Make outbound calls to potential customers to promote company products and services.

Explain product benefits, pricing, and features clearly to customers.

Handle inbound inquiries and follow up on leads generated through campaigns.

Maintain and update customer information in CRM systems.

Achieve assigned sales targets and performance metrics.

Ensure high levels of customer satisfaction by addressing queries promptly.

Required Qualifications & Skills

Minimum Qualification: 12th pass or equivalent.

Experience: 03 years in telesales, telecalling, or customer support (insurance or financial domain preferred).

Good communication and convincing skills in English and regional language.

Ability to understand customer needs and explain product benefits effectively.

Basic computer knowledge (MS Excel, CRM tools, or calling software).

Positive attitude and willingness to work in a target-based environment.

Benefits

Fixed salary with attractive incentives based on performance.

Training and growth opportunities in the health insurance domain.

Supportive work culture and career development opportunities.